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TROUBLESHOOTING AUDIOLINE SENSOR 150
TROUBLESHOOTING
IF THE CALLER DISPLAY DOES NOT WORK:
If the Caller Display does not work, first make contact with your network provider to see
if:
#The service is activated on your telephone line.
#Check that your subscription to the service is up to date.
#Ensure you have followed the instructions in this manual.
#Check that all cords and connections are correct and check battery condition.
NO CALLER DISPLAY INFORMATION ON INCOMING CALL:
#Follow the directions above.
#If “OUT OF RANGE” shows in the display it means that no information was sent,
it may have been an international call or from a PBX.
#If “PROTECT” shows in the display it means that caller has withheld their number
or it is a “SILENT” number.
DISPLAY IS BLANK:
#Check and replace the back up batteries (see page 2).
NO SIGNAL IN HANDSET:
#Check that the handset cord is correctly connected.
#Check that the line cord is connected from the Sensor 150 and the wall socket.
#Check that the telephone line is working by connecting another telephone to the
socket.
#Adjust the handset volume between HI and LO settings (see page 4).
NO RING SIGNAL:
Check that the ringer is not set to the off position (see page 4).
CLEANING
The casing should be cleaned by wiping with a damp cloth.
#Do not use abrasives, solvents or spray polish that may enter through holes in the
earpiece and mouthpiece and cause damage.
#Do not place the telephone in direct sunlight or use in extreme humidity.
#Clean the display with a soft dry cloth. Do not push on the display, it can be
damaged.
REN (RN for New Zealand)
The REN (Ringer Equivalance Number) or RN is of significance only if you wish to
connect more than 1 telephone to your telephone line. Your telephone line has a
maximum REN capacity of 3 (RN of 5). Your Audioline Sensor 150 has a REN of 0.5
(RN of 0.5), thus it is feasible to connect 2 (4) more telephones of a value of 1 to your
system. You should not exceed a value of 3 (5) on the complete system, otherwise the
volume of the ringer in any phone will decrease and one telephone may not ring at all.
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