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- Important information -
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4.3 Warranty
AUDIOLINE equipment is manufactured and tested in accordance
with the most up to date production methods. Selected materials and
highly developed technology ensure trouble-free operation and long
life. If your unit should develop a fault within the guarantee period,
however, please contact the shop where you bought your AUDIOLINE
equipment exclusively and have your purchase receipt available for
inspection. The warranty period is 24 months from the day of
purchase. This warranty is not applicable to the batteries or battery
packs used in the various products.
Warranty conditions: Within the guarantee period, all defects due to
material or manufacturing faults will be repaired free of charge. The
guarantee is invalidated if the equipment has been tampered with by
the purchaser or third parties. Any damage caused by improper
handling or operation, by incorrect positioning or storage, by improper
connection or installation or by excessive force or other external
influences is not covered by the guarantee. In the case of complaint,
we reserve the right to repair or replace defective parts or to
exchange the equipment. Exchanged parts or exchanged equipment
become our property. Claims for compensation are excluded insofar
as they do not relate to criminal intent or gross negligence on the part
of the manufacturer. All guarantee claims according to these
conditions must be raised exclusively with your dealer. Rights under
the guarantee can no longer be enforced after the expiry of 24 months
from purchase and delivery of our products. In the case of
unnecessary or unjustified demands on the customer service
department, we will levy our usual service charges for materials, time,
postage and packing. Any complaints must be reported as soon as a
problem is found. The guarantee is valid within the German Federal
Republic.
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