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- Important Information -
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4.4 Warranty
AUDIOLINE equipment is manufactured and tested in accordance with the
most up to date production methods. Selected materials and highly
developed technology ensure trouble-free operation and long life. If your
unit should develop a fault within the guarantee period, however, please
contact the shop where you bought your AUDIOLINE equipment
exclusively and have your purchase receipt available for inspection. The
warranty period is 24 months from the day of purchase. This warranty is
not applicable to the batteries or battery packs used in the various
products.
Warranty conditions: Within the guarantee period, all defects due to
material or manufacturing faults will be repaired free of charge. The
guarantee is invalidated if the equipment has been tampered with by the
purchaser or third parties. Any damage caused by improper handling or
operation, by incorrect positioning or storage, by improper connection or
installation or by excessive force or other external influences is not covered
by the guarantee. In the case of complaint, we reserve the right to repair or
replace defective parts or to exchange the equipment. Exchanged parts or
exchanged equipment become our property. Claims for compensation are
excluded insofar as they do not relate to criminal intent or gross negligence
on the part of the manufacturer. All guarantee claims according to these
conditions must be raised exclusively with your dealer. Rights under the
guarantee can no longer be enforced after the expiry of 24 months from
purchase and delivery of our products. In the case of unnecessary or
unjustified demands on the customer service department, we will levy our
usual service charges for materials, time, postage and packing. Any
complaints must be reported as soon as a problem is found. The
guarantee is valid within the German Federal Republic.
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