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- Important information -
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4.3 Guarantee
AUDIOLINE equipment is manufactured and tested in accordance
with the most up to date production methods. Selected materials and
highly developed technology ensure trouble-free operation and long
life. If your unit should develop a fault within the guarantee period,
however, please contact the shop where you bought your AUDIOLINE
equipment exclusively and have your purchase receipt available for
inspection. The guarantee period is 24 months from the day of
purchase under the following conditions: within the guarantee period,
all defects due to material or manufacturing faults will be repaired free
of charge. The guarantee is invalidated if the equipment has been
tampered with by the purchaser or third parties. Any damage caused
by improper handling or operation, by incorrect positioning or storage,
by improper connection or installation or by excessive force or other
external influences is not covered by the guarantee. In the case of
complaint, we reserve the right to repair or replace defective parts or
to exchange the equipment. Exchanged parts or exchanged
equipment become our property. Claims for compensation are
excluded insofar as they do not relate to criminal intent or gross
negligence on the part of the manufacturer. All guarantee claims
according to these conditions must be raised exclusively with your
dealer. Rights under the guarantee can no longer be enforced after
the expiry of 24 months from purchase and delivery of our products.
In the case of unnecessary or unjustified demands on the customer
service department, we will levy our usual service charges for
materials, time, postage and packing. Any complaints must be
reported as soon as a problem is found. The guarantee is valid within
the German Federal Republic.
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