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Audioline OYSTER 500 Manual

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In the Case of Problems
51
12 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following information first. In
the case of technical problems, you can contact our hotline service, tel. 0180 5 00 13 88
(cost via Telekom at time of going to print: 12 ct/min). In the case of claims under the
terms of guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to base
station possible
− Check that the handset has been registered on the
base station with the correct PIN code. Page 49
No telephone calls possible − The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable sup-
plied.
− Test whether the telephone connection is in order by
using another telephone.
− The power adaptor plug is not plugged in or there is a
complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− Dialling mode is set incorrectly. Page 43
Connection is disturbed or
cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no longer
responds
− Reset all the functions to their default settings.
Page 52
− Disconnect the power adapter plug briefly from the
power socket.
The batteries are empty in a
short time
− The batteries are empty or defective.
− Place the handset in the base station properly. Clean
the contact surfaces on the handset and base station
with a soft, dry cloth.
− Place the handset in the base station for 14 hours.
The CLIP
1
function does
not work
− The caller ID function is a supplementary service
offered by telephone network providers. Contact your
network provider for further information.
− The caller has suppressed the transmission of their
phone number.
1
CLIP: Calling Line Identification Presentation
… 51 …


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