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- Troubleshooting -
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13 Troubleshooting
Should problems arise with the telephone, refer to the following information. In
the case of technical problems, contact our Hotline in Germany
0180 5 00 13 88 (at your own cost). In the case of claims under the terms of
guarantee, contact your sales outlet. There is a 2 year period of guarantee.
If no telephone call is possible, check whether
S the telephone is connected correctly,
S the PC is switched on,
S the required application is properly installed and correctly executed,
S the provider is experiencing faults.
Note: Establishment of a connection and possible voice delays could be
caused by:
S current PC utilization r ates,
S type and speed of the Internet connection,
S use of security features, such as a firewall.
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