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In the Case of Problems
76
12 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following informa-
tion first. In the case of technical problems, you can contact our hotline service,
tel. 0180 5 00 13 88 (cost via Telekom at time of going to print: 12 ct/min). In the
case of claims under the terms of guarantee, contact your sales outlet. There is a
2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to
base station
possible
Check that the handset has been registered on the
base station with the correct PIN code. . Page 69
No telephone calls
possible
The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable sup-
plied.
Test whether the telephone connection is in order by
using another telephone.
The power adaptor plug is not plugged in or there is
a complete power failure.
The rechargeable batteries are empty or defective.
The handset is too far from the base station.
Dialling mode is set incorrectly. . Page 69
Connection is
disturbed or cut off
The handset is too far from the base station.
The base station is in an unsuitable location.
The system no
longer responds
Reset all the functions to their default settings.
. Page 78
Disconnect the power adapter plug briefly from the
power socket.
Remove the batteries briefly from the handset.
76


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