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In the Case of Problems
76
12 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following informa-
tion first. In the case of technical problems, you can contact our hotline service,
tel. 0180 5 00 13 88 (cost via Telekom at time of going to print: 12 ct/min). In the
case of claims under the terms of guarantee, contact your sales outlet. There is a
2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to
base station
possible
- Check that the handset has been registered on the
base station with the correct PIN code. . Page 69
No telephone calls
possible
- The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable sup-
plied.
- Test whether the telephone connection is in order by
using another telephone.
- The power adaptor plug is not plugged in or there i s
a complete power failure.
- The rechargeable batteries are empty or defective.
- The handset is too far from the base station.
- Dialling mode is set incorrectly. . Page 69
Connection is
disturbed or cut off
- The handset is too far from the base station.
- The base station is in an unsuitable location.
The system no
longer responds
- Reset all the functions to their default settings.
. Page 78
- Disconnect the power adapter plug briefly from the
power socket.
- Remove the batteries briefly from the handset.
76


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