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In the Case of Problems
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14 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following informa-
tion first. In the case of technical problems, you can contact our hotline service,
tel. 0180 5 00 13 88 (cost via Telekom at time of going to print: 12 ct/min). In the
case of claims under the terms of guarantee, contact your sales outlet. There is a
2 year period of guarantee.
Problems and solutions
Problems Solutions
No telephone calls
possible
The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable sup-
plied.
Test whether the telephone connection is in order by
using another telephone.
The power adaptor plug is not plugged in or there is a
complete power failure.
The rechargeable batteries are empty or defective.
The handset is too far from the base station.
The wrong dialling mode is set; . Pages 72 and 81.
Connection is
disturbed or cut off
The handset is too far from the base station.
The base station is in an unsuitable location.
The system no
longer responds
Reset all the functions to their default settings;
. Page 86.
Disconnect the power adapter plug briefly from the
power socket.
The batteries are
empty in a short
time
Batteries are empty or defective.
Place the handset in the base station properly. Clean
the contact surfaces on the handset and base station
with a soft, dry cloth.
Place the handset in the base station for 14 hours.
83


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