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139
18 Troubleshooting
Should problems arise with the telephone, refer to the following
information. In the case of technical problems, contact our Hotline, tel.
0180 5 00 13 88 (Telekom costs at time of going to print: 12 ct/min). In
the case of claims under the terms of guarantee, contact your sales
outlet. There is a 2 year period of guarantee.
Faults Corrective measures
No connection to base
station possible
Check that the handset has been regi-
stered on the base station with the cor-
rect PIN.
No telephone calls possi-
ble
The telephone line is not connected
properly or is defective. Only use the
telephone connection cable supplied.
Test whether the telephone connection
is in order by using another telephone.
The power adapter plug is not plugged
in or there is a complete power failure.
The rechargeable standard batteries
are empty or defective.
The handset is too far from the base
station.
Connection is disturbed or
cut off
The handset is too far from the base
station.
The base station is in an unsuitable
location.
Dialling not possible Dialling method set incorrectly (refer to
Chapter 13.2).
The system no longer re-
sponds or is in an undefi-
ned state
Reset all the functions to their default
status (refer to Chapter 14.4).
Disconnect the power adapter plug
briefly from the power socket.
The charging control lamp
does not light up
Place the handset correctly in the base
station, clean the contact surfaces on
the handset and the base station with
a soft, dry cloth.
139


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