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- Troubleshooting -
56
9 Troubleshooting
If you have problems with your telephone, please check the following points first. For
technical problems, you can also contact our hotline on Tel. 0180 5 00 13 88 (Telekom cost
at the time of printing 12 cents/min).
For any claims under the warranty, please refer to your
dealer. The warranty period is 2 years.
No calls possible The telephone line is not correctly connected or is faulty.
Use only the telephone cable provided.
Test whether your telephone connection is in order by using
another telephone.
The power supply is not plugged in or there is a total power
failure.
The rechargeable standard batteries are flat or defective.
You are too far away from the base station.
Connection is cut off or
drops out
You are too far away from the base station.
Incorrect position for the base station.
Dialling not possible Dialling mode incorrectly set (see Chapter 8.2.4).
The system no longer
responds or is in an
undefined state.
Reset all functions to the factory settings. Before doing so,
briefly remove the power supply from the socket.
Factory settings see Chapter 8.2.5.
The charging light does
not come on.
Place the mobile unit properly on the base station, clean the
contact surfaces on the handset and on the base station with
a soft, dry cloth.
The battery symbol
flashes in the display
after a few hours.
Place the mobile unit on the base station for 16 hours.
If this does not help, replace the rechargeable standard
batteries.
Display dark Caused by direct sunlight, allow the mobile unit to cool down.
56


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