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- Important information -
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12.3 Warranty
AUDIOLINE equipment is manufactured and tested in accordance with the most
up to date production methods. Selected materials and highly developed
technology ensure trouble-free operation and long life. If your unit should develop
a fault within the guarantee period, however, please contact the shop where you
bought your AUDIOLINE equipment exclusively and have your purchase receipt
available for inspection. The warranty period is 24 months from the day of
purchase. This warranty is not applicable to the batteries or battery packs used in
the various products.
Warranty conditions:
Within the guarantee period, all defects due to material or manufacturing faults will
be repaired free of charge. The guarantee is invalidated if the equipment has been
tampered with by the purchaser or third parties. Any damage caused by improper
handling or operation, by incorrect positioning or storage, by improper connection
or installation or by excessive force or other external influences is not covered by
the guarantee. In the case of complaint, we reserve the right to repair or replace
defective parts or to exchange the equipment. Exchanged parts or exchanged
equipment become our property. Claims for compensation are excluded insofar as
they do not relate to criminal intent or gross negligence on the part of the
manufacturer. All guarantee claims according to these conditions must be raised
exclusively with your dealer. Rights under the guarantee can no longer be
enforced after the expiry of 24 months from purchase and delivery of our products.
In the case of unnecessary or unjustified demands on the customer service
department, we will levy our usual service charges for materials, time, postage and
packing. Any complaints must be reported as soon as a problem is found. The
guarantee is valid within the German Federal Republic.
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