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- Troubleshooting -
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10 Troubleshooting
If you have problems with your telephone, please check the following points first.
For technical problems, you can also contact our hotline on Tel. 0180 5 00 13 88
(Telekom cost at the time of printing 12 cents/min).
For any claims under the
warranty, please refer to your dealer. The warranty period is 2 years.
No calls possible o The telephone line is not correctly connected
or is faulty.
o Use only the telephone cable provided.
o Test whether your telephone connection is in
order by using another telephone.
o The power supply is not plugged in or there is
a total power failure.
o The rechargeable batteries are flat or
defective.
o You are too far away from the base station.
Connection is cut off or
drops out
o You are too far away from the base station or
the base station is wrongly positioned.
The charging symbol
does not come on while
the handset is on the
base station.
o Place the handset properly on the base station,
clean the contact surfaces on the handset and
on the base station with a soft, dry cloth.
The standard batteries
discharge very quickly.
o Charge the handset. If this does not help,
replace the standard batteries.
Display dark o Caused by direct sunlight, allow the handset to
cool down.
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