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In Case of Problems
46
10 In Case of Problems
Should problems arise with the telephone, please refer to the following information first.
In the case of technical problems, you can contact our hotline service, tel. 0180 5 00 13
88 (cost via Telekom at time of going to print: 12 ct/min). In the case of claims under the
terms of guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to base
station possible
Check that the handset has been registered on the
base station with the correct PIN code. . Page 39
No telephone calls possible The telephone line is not connected properly or is
defective. Only use the telephone connection cable
supplied.
Test whether the telephone connection is in order
by using another telephone.
The power adaptor plug is not plugged in or there is
a complete power failure.
The rechargeable batteries are empty or defective.
The handset is too far from the base station.
The phone number has been barred (call barring)
. Page 44
Connection is disturbed or
cut off
The handset is too far from the base station.
The base station is in an unsuitable location.
The system no longer
responds
Disconnect the power adapter plug briefly from the
power socket.
Reset the default settings. . Page 47
The batteries are empty
in a short time
The batteries are defect.
Place the handset in the base station properly.
Clean the contact surfaces on the handset and
base station with a soft, dry cloth.
Place the handset in the base station for 14 hours.
The CLIP
1
function
does not work
The CLIP (caller number display) function is an op-
tional service offered by telephone network provi-
ders. Contact your network provider for further infor-
mation.
The caller has suppressed the transmission of their
phone number.
1
CLIP: Calling Line Identification Presentation
46


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