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Service-Hotline Germany: Tel. 0180 5 001388 (Costs for call from german
landline at time of print: 14 ct/min, max. 42 ct/min from mobile phone providers.)
Appendix
In Case of Problems
Should problems arise with the telephone, please refer to the
following information first. In the case of technical problems,
you can contact our hotline service, tel. 0180 5 001388 (Costs
for call from German Telekom landline at time of print: 14
ct/min; max. 42 ct/min from mobile phone providers). In the
case of claims under the terms of guarantee, contact your sales
outlet. There is a 2 year period of guarantee.
Some issues may simply be resolved by disconnecting the
power to the unit. In such instances the power to the main base
station should be switched off and batteries in the handset should
also be removed for about 20 minutes. After which reconnect
everything to determine if this has resolved the issue.
I can’t make phone calls
Make sure the phone cable is connected properly. If it is,
there may be a fault. Please make sure you’re using the
phone cable that came with your phone.
Check power’s plugged in, switched on and working.
Make sure you aren’t too far from the base (in ideal condi-
tions, it should work up to 300 metres outdoors and up to 50
metres indoors).
Test the phone line and socket by using another phone.
I keep losing my connection
Make sure you aren’t too far from the base station (in ideal
conditions, it should work up to 300 metres outdoors and up
to 50 metres indoors).
91


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