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In Case of Problems
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6 In Case of Problems
Service hotline
Should problems arise with the monitoring system, please refer to the following
information first. In the case of technical problems, please contact our Service Hotline
under Tel. 0180 5 001388 (costs via German landline at the time of going to print:
14 ct/min., max. 42 ct/min. via mobile phone networks). In the case of claims under the
terms of guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
Equipment does not
function
Transmitter and/or receiver are not switched on.
The batteries are empty or defective.
The power adapter plugs are not connected.
No reception Transmitter and receiver are not registered.
Transmitter is too far from object being monitored, e.g.
baby. Observe the minimum distance of one meter.
The receiver and transmitter are too far apart.
The VOX sensitivity is set too low.
Reception interference The receiver and transmitter are too far apart.
The battery power is too low.
Other electronic devices are causing interference in the
field of transmission.
Beeping noise
(acoustic feedback)
Increase the distance between receiver and transmitter.
Reduce the volume on the receiver.
Noise The battery power is too low.
Picture but no sound
transmission
Volume setting is too low.
Picture is in black and
white
The night vision function is active.
The battery pack in the
receiver is not charged
The power adapter plug is not connected.
Service−Hotline Germany: Tel. 0180 5 001388, costs via German landline at the time of going to
print: 14 ct/min., max. 42 ct/min. via mobile phone networks
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