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- Important information-
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6.2 Guarantee
AUDIOLINE equipment is manufactured and tested in accordance with the most up to
date production methods. Selected materials and highly developed technology ensure
trouble-free operation and long life. If your unit should develop a fault within the
guarantee period, however, please contact the shop where you bought your
AUDIOLINE equipment exclusively and have your purchase receipt available for
inspection. The guarantee period is 24 months from the day of purchase under the
following conditions: within the guarantee period, all defects due to material or
manufacturing faults will be repaired free of charge. The guarantee is invalidated if
the equipment has been tampered with by the purchaser or third parties. Any
damage caused by improper handling or operation, by incorrect positioning or
storage, by improper connection or installation or by excessive force or other external
influences is not covered by the guarantee. In the case of complaint, we reserve the
right to repair or replace defective parts or to exchange the equipment. Exchanged
parts or exchanged equipment become our property. Claims for compensation are
excluded insofar as they do not relate to criminal intent or gross negligence on the
part of the manufacturer. All guarantee claims according to these conditions must be
raised exclusively with your dealer. Rights under the guarantee can no longer be
enforced after the expiry of 24 months from purchase and delivery of our products.
In the case of unnecessary or unjustified demands on the customer service
department, we will levy our usual service charges for materials, time, postage and
packing. Any complaints must be reported as soon as a problem is found. The
guarantee is valid within the German Federal Republic.
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