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4/ If there are problems
PROBLEM
ENCOUNTERED
WHAT TO DO
The radiator does not
heat up.
- Ensure that the mains switches are turned on, and that the
load-shedding device (if you have one) has not cut off the
power supply to the heated towel rail.
- Check the ambient temperature of the room: if it is too high,
the heating indicator B will not come on and the heated
towel rail will not heat up.
- Switch the heating off, then switch it on again using switch B:
• If the heating indicator B flashes continually (slow flashing
once a second): the sensor is faulty. Consult the manufactu-
rer’s after-sales department for a replacement.
The radiator does not
warm the bathroom
enough.
- Increase the temperature by turning knob A.
- If the heating indicator B flashes continually (slow flashing once
a second), the sensor is faulty. Consult the manufacturer’s
after-sales department for a replacement.
- If the temperature is turned up to the maximum (28°C),
check the following points:
• Check that there is no other heater in the room.
• Ensure that your heated towel rail is only warming the one
room (i.e. the door is closed).
• Have someone check the supply voltage of the radiator.
• Check that the power of your heated towel rail is suitable
for the size of your room (on average we recommend 50W
per cubic metre).
The radiator heats all
the time.
- Check that the heated towel is not in a draught (near an open door for exam-
ple) and that the temperature has not been re-adjusted.
-Check that 24h Auto mode is activated. Keep pressure on D (for 5 seconds
minimum). The heating light blink rapidly 2 times and heating stops if the
Turbo light is off. If it is on, switch off Turbo mode by pressing button D.
- There may be a hitch in the electrical supply. If this is the problem (a
blocked thermostat for instance), switch off the supply to the heated towel
rail by removing the fuse or switching off the trip-switch for about 10 mi-
nutes, then switch it back on again.
- If this happens frequently, hove your power company check the supply.
25


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