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Problem and alarm code Possible cause and solution
The program does not start. Make sure that the appliance door is closed.
Press Start.
If the delay start is set, cancel the setting or wait for the
end of the countdown.
The appliance has started the procedure to recharge the
resin inside the water softener. The duration of the proce‐
dure is approximately 5 minutes.
The appliance does not fill
with water.
The display shows or
.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori‐
ty.
Make sure that the water tap is not clogged.
Make sure that the filter in the inlet hose is not clogged.
Make sure that the inlet hose has no kinks or bends.
The appliance does not
drain the water.
The display shows .
Make sure that the sink spigot is not clogged.
Make sure that the filter in the outlet hose is not clogged.
Make sure that the interior filter system is not clogged.
Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows .
Close the water tap and contact an Authorised Service
Centre.
The appliance stops and
starts more times during op‐
eration.
It is normal. It provides optimal cleaning results and ener‐
gy savings.
The program lasts too long. If the delayed start option is set, cancel the delay setting
or wait for the end of the countdown.
The remaining time in the
display increases and skips
nearly to the end of program
time.
This is not a defect. The appliance is working correctly.
Small leak from the appli‐
ance door.
The appliance is not levelled. Loosen or tighten the adjust‐
able feet (if applicable).
The appliance door is not centred on the tub. Adjust the
rear foot (if applicable).
The appliance door is diffi‐
cult to close.
The appliance is not levelled. Loosen or tighten the adjust‐
able feet (if applicable).
Parts of the tableware are protruding from the baskets.
Rattling/knocking sounds
from inside the appliance.
The tableware is not properly arranged in the baskets. Re‐
fer to basket loading leaflet.
Make sure that the spray arms can rotate freely.
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