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Atag’s guarantee
The guarantee conditions listed below are
only valid in countries with an Atag
establishment. In other countries, your
supplier or Atag importer can provide you
with information about the Atag guarantee-
and service conditions.
Scope of the terms of guarantee:
ATAG warrants this appliance for the
following guarantee periods:
- 5-year guarantee on parts
- 1-year service guarantee
The guarantee on ATAG kitchen appliances is
valid only if the appliance has been installed
for household use and is used only for the
purposes for which it was designed.
The guarantee period is effective from the
date of delivery of the appliance. Evidence of
the date of delivery must be provided upon
request, for example with a delivery slip or
sales receipt.
Parts which malfunction as a result of
material, construction or factory errors will
be replaced free of charge for a period of five
years effective from the date of delivery.
During the first year starting from the date of
delivery, Atag also provides free service. This
means that in case of repairs, there will be no
charges for costs such as handling charges,
travel expenses or labour costs. In addition,
no shipping or handling costs will be charged
for free parts sent to you during this year.
Excluded from the guarantee:
Transport damages:
Check your new appliance before using it.
Contact your supplier if you discover any
damages.
Installation errors:
Defects or damages resulting from
installation errors, are excluded from the
guarantee. Insufficient ventilation or faulty
electrical connections, for example.
Complaints resulting from changes to the
appliance are also excluded from the
guarantee.
Improper use and incorrect or insufficient
maintenance:
Examples include broken glass or damages
to the enamel finishing caused by bumps or
by dropping objects on or against the
appliance. Insufficient or improper
maintenance may also result in
discolouration of surfaces or rapid ageing of
rubber and plastic parts. These complaints
are also excluded from the guarantee.
Wear due to use or ageing:
Examples include broken light bulbs,
discolouration of synthetic or enamelled
parts, and scratches.
Whom to contact:
In countries with an ATAG establishment,
please contact the ATAG Service
Department. In all other countries, please
contact your supplier or your Atag importer.
Disposal of packaging and
appliance
The packaging of the appliance is recyclable.
It is made up of:
- cardboard
- polyethylene film (PE)
- CFC free polystyrene (PS rigid foam)
Please dispose of these materials in a
responsible way in accordance with the
regulations of your local authority. Your local
authority will also be able to give you
information about disposing disused
household appliances in a responsible way.
Technical specifications
Type W3.0 W2.0 W2.1 W3.1
WH255P5U WH255Q5U WH255R5U WH210N5U
Power 230 V - 50 Hz X X X X
Nominal capacity W 280 140 140 280
Motor W 2x100 100 100 2x100
Lighting W 2x40 40 40 2x40
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