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EN 28
OTHER
Troubleshooting
Problem Cause or remedy:
Appliance is
connected to the
power mains but it
does not work.
Make sure there is voltage in the power outlet and that the
appliance is switched on.
Cooling system
operates continuously
for a long period of
time:
Too high ambient temperature.
Door opened too frequently or too long.
Door not closed correctly (possible impurities on the seal,
misaligned door, damaged seal etc.).
Too much fresh food inserted at once.
Insufficient compressor and condenser unit cooling. Check
for sufficient air circulation behind the appliance and clean the
condenser unit.
Build-up of ice or frost
in the freezer interior
may be a result of the
following:
Door opened too frequently or too long.
Door not properly closed.
• Poor door sealing.
If the seal is dirty or damaged, clean or replace it.
Door is difficult to
open:
If you are trying to open the freezer door after just having closed
it, this could be difficult to do. As you open the door, some cool
air escapes from the appliance and it is replaced by warm air
from the environment. When this air is cooled, negative pressure
is generated which results in problems as you try to open the
door. After a few minutes, the condition is normalized and the
door can be easily opened again.
LED lighting does not
work:
If LED lighting does not work, call a service technician.
Do not attempt a repair of the LED lighting yourself, as there is
danger of contact with high voltage!
If the above tips do not resolve your problem, call the nearest authorized service centre and state
the type, model, and serial number indicated on the appliance rating plate or label located in the
appliance interior.
The rating plate can be found in the appliance interior (see figure).
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