Manual ATAG ka 2111 dq (page 160 of 164) (English, German, Dutch, French)

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pROBLeM SOLUTION

The refrigerator does not

work at all or it does not

chill sufﬁciently.

• Check that the power plug is properly connected.

• Is the temperature control on the display panel set to the correct temperature? Try

setting it to a lower temperature.

• Is the refrigerator in direct sunlight or located too near a heat source?

• Is the back of the refrigerator too close to the wall and therefore keeping air from

circulating?

The food in the fridge is

frozen.

• Is the temperature control on the display panel set to the correct temperature? Try

setting it to a warmer temperature.

• Is the temperature in the room very low?

• Did you store the food with a high water content in the coldest part of the fridge?

Try moving those items into the body of the fridge instead of keeping them in the

CoolSelect Zone™ drawer.

You hear unusual noises

or sounds.

• Check that the refrigerator is level and stable.

• Is the back of the refrigerator too close to the wall and therefore keeping air from

circulating?

• Was anything dropped behind or under the refrigerator?

• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs

because various accessories are contracting or expanding in relation to the

temperature of the refrigerator interior.

The front corners and

sides of the appliance are

hot and condensation is

occurring.

• Some heat is normal as anti-condensators are installed in the front corners of the

refrigerator to prevent condensation.

• Is the refrigerator door ajar? Condensation can occur when you leave the door

open for a long time.

Ice is not dispensing.

• Did you wait for 12 hours after installation of the water supply line before making

ice?

• Is the water line connected and the shut-off valve open?

• Did you manually stop the ice making function? Make sure Ice Type is set to

Cubed or Crushed.

• Is there any ice blocked within the ice storage unit?

• Is the freezer tAemperature too warm? Try setting the freezer temperature lower.

You can hear water

bubbling in the

refrigerator.

• This is normal. The bubbling comes from the refrigerant coolant liquid circulating

through the refrigerator.

There is a bad smell in

the refrigerator.

• Has a food item spoiled?

• Make sure that strong smelling food (for example, sh) is wrapped so that it is

airtight.

• Clean out your freezer periodically and throw away any spoiled or suspect food.

Frost forms on the walls

of the freezer.

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

• Allow sufcient space between the foods stored for efcient air circulation.

• Is the freezer door closed properly?

Water dispenser is not

functioning.

• Is the water line connected and the shut-off valve open?

• Has the water supply line tubing been crushed or kinked?

Make sure the tubing is free and clear of any obstruction.

• Is the water tank frozen because the refrigerator temperature is too low?

Try selecting a warmer setting on the main display panel.

40_ troubleshooting

troubleshooting

DA99-02208A(0.1).indb 40 2009.11.17 1:24:27 PM

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ATAG ka 2111 dq Manual

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