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General
The service department telephone number can be found on the
guarantee card provided or on ‘www.atag.nl’.
If you notice a crack in the glass top (however small), switch the
hob off immediately, unplug the hob, turn off the (automatic) fuse
switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact
the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean
that it is defective. Try to deal with the problem yourself fi rst by
checking the points mentioned below or check for more information
the website ‘www.atag.nl’.
SYMPTOM
POSSIBLE CAUSE SOLUTION
Text appears in the display
when the appliance is
connected for the first time.
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling down. Normal operation.
A slight smell is noticeable the
rst few times the hob is used.
The new appliance is heating
up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking sound
in your hob.
This is caused by the capacity
limiter on the front and back
zones. Ticking can also occur
at lower settings.
Normal operation.
The pans make a noise while
cooking.
This is caused by the energy
owing from the hob to the
saucepan.
This is caused by the energy
owing from the hob to the
saucepan. This is not harmful
for the pans or hob.
General
TROUBLESHOOTING
72


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