71
FAULTS
If the appliance does not work properly, it does not always mean that it is
defective. Try to deal with the problem yourself first. Phone the service
department if the advice given below does not help. Only authorised
personnel may carry out work on the gas and electrical part.
table
fault
There is a smell of gas in the
vicinity of the appliance.
A burner does not ignite.
The burner does not burn evenly.
The burner goes out after igniting.
cause
– A burner is turned on but not lit.
– The coupling on a bottled gas
unit has come undone.
– Burner parts not correctly
installed.
– Fuse defective/fuse in meter
cabinet switched off.
– Plug not in socket.
– Sparkplug dirty/damp.
– Burner parts dirty/damp.
– Ventilation opening at the rear
closed.
– Main gas tap closed.
– Fault in the gas network.
– Gas bottle or tank is empty.
– Control knob not kept pressed
in long enough or far enough
(HG61/76/91/96).
– Control knob turned too quickly
through ignition position
(HG41).
– Burner parts incorrectly installed.
– Burner parts dirty or damp.
– Wrong type of gas used (where
bottled gas is used).
– Control knob not kept pressed
in long enough
(H61..B/HG76..B/
HG91..B/HG96..B).
solution
– Close the tap and wait for a few
minutes before relighting.
– Tighten the coupling.
– Assemble the burner parts using
the centring ridges.
– Fit a new fuse or switch the
automatic fuse back on.
– Push the plug into the socket.
– Clean and dry the sparkplug.
– Clean and dry the burner parts,
making sure that the outflow
holes are open.
– Ensure adequate air supply.
– Open the main gas tap.
– Check with your gas supplier.
– Connect a new gas bottle or
have the tank filled.
– Keep the control knob pressed
in far enough between full and
low for at least 5 seconds.
– Light the burner in the ignition
zone.
– Assemble the burner parts using
the centring ridges.
– Clean and dry the burner parts,
checking that the outflow holes
are open.
– Check that the gas used is
suitable for the appliance.
– Keep the control knob pressed
in for at least 5 seconds.
70
MAINTENANCE
stubborn stains on stainless steel (spillage wells)
In particular boiled over red cabbage, red beetroot, soysauce, rhubarb and
other foodstuffs with a high sugar content and acidic liquids can cause
discoloration of the surface.
If you want to remove stubborn stains from stainless steel, you can best
use a cleaning agent specially formulated for stainless steel. In that case,
always clean in the direction of the structure of the steel in order to avoid
shiny spots. (Damage resulting from this are not covered by the
warranty!)
If the stains cannot be removed using the method described above, you
can clean the hob with HG oven and grill cleaner. Bear in mind,
however, that you will have to clean the whole of the spillage well in
order to avoid differences in 'colour'. You must also treat the spillage well
afterwards with a polish or maintenance product for stainless steel. It is
normal for the surface to discolour somewhat during the product's
lifetime.
Keradur
®
burner bases
The burner bases have a unique Keradur
®
surface coating. The special
dirt-repelling lacquer has a ceramic filling which makes cleaning easier
and substantially improves the durability of the burners. The burner
bases are best cleaned with a mild cleaning product and a soft cloth.
general
