GB 11GB 10
fault
Burner does not burn or ignite
properly.
The spark ignition sparks, but
does not ignite.
The burners suddenly go out.
cause
Burner is dirty or damp.
Burner cap not fitted on the
burner correctly.
The ventilation slots at the rear of
the appliance are blocked.
Appliance is not suitable for the
type of gas used.
The flame protection has shut off
the gas supply.
Sparking plug dirty.
Burner is dirty or damp.
Burner cap not fitted on the
burner correctly.
The gas taps were not turned off
during switching on.
After a cooking time of four
hours, the burners go out
automatically.
solution
Clean and/or dry the burner.
Fit the burner cap on the burner
correctly.
Unblock the ventilation slots.
Check the data plate and contact
service if necessary.
Turn all the control knobs to the
0 setting and ignite the burner
again. If this malfunction happens
again, check whether the burner
caps have been put on the
burners correctly and whether the
burners, ignition pin and/or
ionisation pin are clean and dry.
Clean the sparking plug.
Clean and/or dry the burner.
Fit the burner cap on the burner
correctly.
Turn off all gas taps and relight
the appliance.
Turn off al gas taps and relight the
appliance.
faults
what should I do if…
If the appliance does not work properly, it does not always mean that it is defective. Try
to deal with the problem yourself first. Phone the service department if the advice given
below does not help.
If the light next to the childproof lock starts blinking, this indicates a malfunction. Count
the number of long and short pulses. Error codes lower than ten are indicated by a
number of short pulses. Error codes higher than ten are indicated by a long pulse
followed by a number of short pulses. Error codes higher than twenty are indicated by
two long pulses followed by a number of short pulses. For example, two long pulses
and three short pulses indicates error code 23. Write down the number of pulses on a
piece of paper, so that you can inform the engineer of the indicated error code when he
comes.
maintenance
cleaning
Regular cleaning immediately after use prevents food that
has boiled over from affecting the hob over a period of time
and causing stubborn stains that are hard to remove.
First clean the control knobs, burners and pan supports and
only then the glass top. This prevents the top from becoming
dirty again while you are cleaning.
daily
For daily cleaning of your gas hob, it is best to use a mild
cleaning agent. Do not use too much liquid, since this could
get into the burner or ventilation openings.
stubborn stains on enamel
Remove with a non-abrasive cream or a soft sponge. Never
use scouring powders, aggressive cleaning agents, green
scours.
stubborn stains on stainless steel
Remove with a special stainless-steel cleaning agent. Always
polish in the direction of the surface structure of the stainless
steel. In this way, you will prevent shiny patches occurring.
This damage is excluded from the guarantee. If stains cannot
be removed, clean the hob with the proprietary HG barbecue
grill & oven cleaner. Always treat the whole drip-tray, to
prevent "colour differences". Always treat with a stainless-
steel polish/care product afterwards.
attention!
Remove food remains that have boiled over immediately,
particularly red cabbage, apple sauce and rhubarb. If these
remains are allowed to affect the hob over a period of time,
they can cause discoloration.
Never immerse hot burner caps in cold water. The rapid
cooling can damage the enamel.
