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EN 36
TROUBLESHOOTING
FAULT CAUSE SOLUTION
The machine does not switch
on when the on/stand by
button is pressed
The main switch on the right
side of the appliance is not
switched on or the mains plug
is not plugged in.
Check that the main switch is
in the ‘ON’ position and that
the power lead is plugged in
the socket properly.
The brewing unit cannot be
taken out for cleaning.
The coffee machine is
switched on. The brewing unit
can only be removed when the
machine is switched off.
Switch the appliance off and
remove the brewing unit (see
“Cleaning the brewing unit”).
IMPORTANT: The brewing
unit can only be taken out
when the appliance is
switched off. If you try to
take out the brewing unit
whilst the coffee machine is
switched on, this could be
seriously damaged.
Water comes out of the
spouts instead of coffee.
Too much preground coffee
was inserted.
Remove the brewing unit and
carefully clean the insided of
the machine (see “Cleaning
the coffee machine” and
“Cleaning the brewing
unit”). Repeat the process
using a maximum of 2 level
measuring spoons of ground
coffee.
Ground coffee was used
(instead of coffee beans)
and the machine will not
dispense any coffee.
Preground coffee was inserted
whilst the machine was
switched off.
Remove the brewing unit and
carefully clean the insided of
the machine (see “Cleaning
the coffee machine” and
“Cleaning the brewing unit”).
Repeat the process with the
machine switched on.
36


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