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Appendix
Troubleshooting
I cannot dial out.
Try all the suggestions in I cannot get a dial tone on the previous page.
Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room in your home with less
background noise.
Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure the power cord is securely plugged into the telephone base.
Plug the power adapter into a different, working electrical outlet not
controlled by a wall switch.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
The handset registration is unsuccessful.
Follow the steps below to re-register the handset.
Make sure the handset is out of the telephone base or charger and shows
Put handset on BASE to register
before you begin registration.
Place the handset you wish to register on the telephone base cradle.
The handset displays Registering handset... on the handset and the red
IN USE light on the telephone base turns on. It takes about 90 seconds
to complete the registration process. The handset displays HANDSET X
Registered (X represents the registered handset number). The IN USE light
turns off and the handset beeps when registration completes.
Refer to the Add and register a handset section on page 94 for details.
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