532016
18
Zoom out
Zoom in
Previous page
1/72
Next page
Q: I’m transferring service from another wireless carrier.
How can I keep my current phone number?
A: Do not terminate your service with your existing company before
initiating service with AT&T. Complete activation of new service,
then dial
611 and press “4” for “More Options,” then “0” to
talk to a Customer Care Representative who can assist you with
porting your current wireless phone number. (Port-in rules apply).
Q: What happens if I run out of funds in my account?
A:
Purchase a new card or PIN at any AT&T retail location or
participating authorized dealer.
To pay by credit card, debit card or checking account, dial 611
from your wireless phone and select the “Add Money” option
from the menu.
OR
Refill online at att.com/mygophone.
Q: How do I check my expiration date?
A:
You may dial
*
777# and press SEND to receive a text message
indicating your account balance and expiration date, or dial
611 from your wireless phone and select the “Get My Account
Balance” option, or go to
att.com/mygophone and get
additional details about your account.
Q: What happens to the balance in my account if I don’t use all
the funds before they expire?
A:
Funds would be forfeited, and the account would begin a 60-day
grace period before it is deactivated. However, refill your account
before your current balance expires and the balance carries over
to the new expiration date.
Frequently Asked Questions
16
PAYMST06110780Dab_wp.indd 18PAYMST06110780Dab_wp.indd 18 6/13/11 4:30 PM6/13/11 4:30 PM
18


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for AT-T Go Phone at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of AT-T Go Phone in the language / languages: English as an attachment in your email.

The manual is 4,84 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info