45
Appendix
Troubleshooting
I cannot dial out.
First try all the suggestions in the item I cannot get a dial tone on page 44.
Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Check that all the telephones connected to the same telephone line are
hung up.
Make sure to set the dial mode to the correct setting (pulse dialing or tone
dialing) for the service in your area (see Dial mode on page 14).
Eliminate any background noise. Noise from a television, radio or other
appliances may cause the telephone to not dial out properly. If you cannot
eliminate background noise, first try muting the cordless handset before
dialing, or dialing from another room in your home with less background noise.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug
the power adapter into a different, working electrical outlet not controlled
by a wall switch.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset.
Ensure that the telephone base is powered up.
Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
•
•
•
•
•
•
•
•
•
•
•
•
