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Complete user’s manual
CL82311/CL82321
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 74-75
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of
compatible cordless headsets.
Model number: CL82311/CL82321 (three handsets)
Type: DECT 6.0 cordless telephone/answering system with
caller ID/call waiting
Serial number: __________________________________________________________
Purchase date: __________________________________________________________
Place of purchase: _______________________________________________________________
Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to
return your telephone for warranty service.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
© 2013 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We
are proud to mark this product with the ENERGY STAR® label indicating it
meets the latest energy efficiency guidelines.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
3 Batteries for cordless handset
3 Cordless handsets
2 Chargers for cordless
handset with power adapter
installed
3 Battery compartment
covers
Abridged
user’s manual
Telephone base
Telephone line cord
Power adapter for
telephone base
Wall mount bracket
BY
1021
BT183342/BT283342
2.4V 400mAh Ni-M
H
Abridged user’s manual
CL82311/CL82321
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Quick start guide
Telephone base installation
If you have
DSL high-speed
Internet service,
a DSL filter (not
included) is
required.
This qu ick star t guide provides you w ith bas ic instructions
only. For mo re complete instruc tions, refer to yo ur Abri dged
user’s manual provided in the package, or s ee the online
Complete user’s manual at www.telep hones.com/manu als.
Plug the power
adapter into an
electrical outlet not
controlled by a wall
switch.
Charger installation
Quick start guide
CL82311/CL82321
Plug the power cord
and telephone line
cord into the jacks.
Route the
cords through
the slot.
Plug the other end of
the telephone line cord
into a telephone jack or
a DSL filter.
Raise the
antenna.
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit
our website at www.telephones.att.com or call 1 (800) 222-3111.
Complete users manual
CL82311/CL82321
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Table of contents
Getting started
Quick reference guide - handset ........1
Quick reference guide - handset ........2
Quick reference guide - telephone
base .............................................................3
Installation ..................................................... 4
Telephone base and charger
installation ...............................................5
Telephone base installation ............5
Charger installation .............................5
Battery installation and charging ....... 6
Installation options .................................... 8
Tabletop to wall mount
installation.............................................8
Wall mount to tabletop
installation.............................................9
Telephone settings
Handset settings ...................................... 10
Ringer volume ..................................... 11
Ringer tone ........................................... 11
Set date/time ...................................... 12
LCD language ...................................... 13
Caller ID announce ........................... 13
Handset settings ...................................... 14
Set speed dial voicemail
number ................................................. 14
Voicemail (visual message
waiting) indicator ............................ 15
Clear voicemail indicator ............... 15
Rename handset ................................ 16
Key tone ................................................. 16
Use caller ID to automatically
set date and time .............................. 17
Home area code ................................. 17
Dial mode .............................................. 18
Website ................................................... 18
Telephone operation
Handset operation .................................. 19
Making a call ........................................ 19
On hook dialing (predialing) ........ 19
Answering a call ................................ 19
Ending a call ........................................ 19
Auto off .................................................. 19
Temporary ringer silencing ........... 19
Speakerphone ..................................... 20
Last number redial ............................ 20
Equalizer ................................................. 21
Options while on calls .......................... 22
Volume control ................................... 22
Call waiting ........................................... 22
Mute ......................................................... 22
Chain dialing ........................................ 23
Temporary tone dialing .................. 24
Blind transfer ....................................... 24
Multiple handset use
Multiple handset use ............................. 25
Handset locator .................................. 25
Join a call in progress ..................... 25
Intercom ....................................................... 26
Answer an incoming call during
an intercom call .............................. 26
Call transfer using intercom .............. 27
Push-to-talk (PTT) ................................... 28
Turn PTT on or off ............................. 28
PTT call to a single handset ........ 28
PTT call to a group of handsets ...29
Answer a PTT call .............................. 30
Change a one-to-one PTT call
to an intercom call ........................ 30
Answer an incoming call during
PTT ......................................................... 31
Make an outgoing call during
PTT ......................................................... 31
End or leave a PTT call ................... 31
Directory
About the directory ................................ 32
Shared directory ................................. 32
Capacity .................................................. 32
Create directory entries ....................... 33
Create a new directory entry ...... 33
Add a predialed telephone
number to the directory .............. 34
Review the directory .............................. 35
Review directory entries ................ 35
Search by name.................................. 35
Dial, delete or edit directory
entries ..................................................... 36
Display dial ........................................... 36
Delete a directory entry ................. 36
Edit a directory entry ....................... 36
Speed dial .................................................. 37
Assign a speed dial number......... 37
Reassign a speed dial number .... 37
Delete a speed dial number......... 38
Assign your speed dial
voicemail number ........................... 38
Make a call using speed dial ....... 38
Check your voicemail using
speed dial ........................................... 38
About caller ID ......................................... 39
Information about caller ID
with call waiting .............................. 39
Caller ID history ....................................... 40
How the caller ID history
(caller ID log) works ...................... 40
Missed (new) call indicator ........... 40
Caller ID operation ................................. 41
Memory match .................................... 41
Review the caller ID history ......... 41
View dialing options ......................... 42
Dial a caller ID log entry ............... 42
Delete caller ID log entries .......... 42
Save a caller ID log entry to the
directory .............................................. 43
Reasons for missing caller ID
information ........................................... 44
Answering system
Answering system settings ................. 45
Announcement ................................... 45
Answer on/off ..................................... 46
Call screening ...................................... 47
Number of rings ................................. 47
Remote access code ........................ 48
Message alert tone ........................... 49
Message recording time ................. 49
About the answering system............. 50
Answering system and voicemail
indicators ............................................ 50
Using the answering machine
and voicemail together ............... 50
Message capacity .............................. 51
Voice prompts ..................................... 51
Call screening at the telephone
base ....................................................... 51
Call screening at the handset ..... 52
Call intercept ....................................... 52
Base ringer ........................................... 52
Temporarily turning off the
message alert tone ........................ 52
Message playback ................................... 53
Options during playback ................ 53
Delete all old messages ................. 54
Recording and playing memos ......... 55
Record a memo .................................. 55
Play back a memo ............................ 55
Base message counter displays ....... 56
Message counter displays ............. 56
Remote access .......................................... 57
Appendix
Adding and registering handsets/
headsets ................................................. 59
Register a handset to your
telephone base ................................ 59
Deregistering handsets ........................ 60
Deregister all handsets from
your telephone base ..................... 60
Alert tones and lights ........................... 61
Screen icons ......................................... 61
Handset alert tones .......................... 61
Telephone base tones ..................... 61
Lights ....................................................... 62
Handset display screen messages ... 63
Screen display messages ............... 63
Troubleshooting ....................................... 65
Maintenance............................................... 73
Important safety information ............ 74
Safety information ............................. 74
Especially about cordless
telephones ......................................... 75
Precautions for users of
implanted cardiac
pacemakers ........................................ 75
Pacemaker patients .......................... 75
Especially about telephone
answering systems ......................... 75
FCC Part 68 and ACTA.......................... 76
FCC Part 15 ................................................ 77
Limited warranty ...................................... 78
Technical specifications ....................... 80
DECT 6.0 digital technology ......... 80
Telephone operating range .......... 80
Redefining long range coverage
and clarity .......................................... 80
HD audio ................................................ 80
Index
Index .............................................................. 81
1
CHARGE indicator
On when the handset is
charging in the telephone base
or charger.
qCID/VOLUME
Press qCID to show caller ID
history (page 41).
Press to scroll down while
in menus.
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call (page 22),
or to decrease the message
playback volume (page 53).
PHONE/FLASH
Press to make or answer a call.
During a call, press to answer
an incoming call when you
receive a call waiting alert
(page 22).
1
While reviewing a caller ID
log entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 42).
Press and hold to set (page 14)
or dial your voicemail number
(page 38).
MUTE/DELETE
During a call, press to mute the
microphone (page 22).
While reviewing the caller ID
history, the directory or the redial
memory, press to delete an
individual entry (page 42, page 36
and page 20 respectively).
While predialing, press to delete
digits (page 19).
/SPEA�ERSPEA�ER
Press to switch between
the speakerphone and the
handset (page 20).
Quick reference guide - handset
# (pound key)
Press repeatedly to display
other dialing options when
reviewing a caller ID log entry
(page 42).
OFF/CANCELOFF/CANCEL
During a call, press to hang up.
While in a menu, press to
cancel an operation, back up
to the previous menu, or exit
the menu display, or
press and hold this button to
exit to idle mode.
Press and hold while the
telephone is not in use to
erase the missed call indicator.
MENU/SELECT
Press to show the menu.
While in the menu, press to
select an item or save an
entry or setting.
pDIR/VOLUME
Press pDIR to show
directory entries (page 35).
Press to scroll up while
in menus.
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call
(page 22), or to increase the
message playback volume
(page 53).
TONE
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 24).
REDIAL/PAUSE
Press repeatedly to view
the last 10 numbers dialed
(page 20).
While entering numbers,
press and hold to insert a
dialing pause (page 33).
EQ
During an outside call,
intercom call, message or
announcement playback,
press to change the audio
quality to best suit your
hearing (page 21).
Getting started
2
Getting started
Quick reference guide - handset
Main menu
The > symbol highlights
a menu item.
>Play messages
Answering sys
Main menu
Play messages (page 53)
Answering sys (page 45)
Directory (page 32)
Caller ID log (page 39)
Intercom (page 26)
Ringers (page 11)
Set date/time (page 12)
Settings (page 13)
Website (page 18)
Using menus:
Press MENU/SELECT to show the menu.
Press qCID or pDIR to scroll through
menu items.
Press MENU/SELECT to confirm or save
changes to a highlighted menu item.
Press OFF/CANCEL to cancel an
operation, back up to the previous menu,
or exit the menu display.
PUSH TO TAL�
Press to initiate a one-to-one (page 28) or
one-to-group (page 29) broadcast.
Press and hold to broadcast to a group of
handsets (page 29).
p
q
Getting started
3
Quick reference guide - telephone base
IN USE indicator
On when the handset is in use, or when
the answering system is answering an
incoming call.
On when a handset is being registered.
Flashes when there is an incoming call
or when a handset is being deregistered.
Flashes when another telephone is in
use on the same line.
Message counter
Shows the number of messages or other
answering system information (page 56).
/PLAY/STOP
Press to start or stop
message playback
(page 53).
/SIP
Press to skip a message
(page 53).
/REPEAT
Press to repeat a message.
Press twice to play the previous
message (page 53).
X/DELETE
Press to delete the message
currently playing (page 53).
Press twice to delete all old
messages when the phone is not in
use (page 54).
/ANSWER ON
Press to turn the built-in
answering system on or
off (page 46).
q/VOL/p
During message
playback, press to
adjust the listening
volume (page 53).
While in idle mode,
press to adjust the
base ringer volume
(page 52).
/HANDSET LOCATOR
While the phone is idle, press
to page all handsets (page 25).
4
Getting started
See pages 6-7 for
easy instructions.
You must install and
charge the battery before
using the telephone.
STOP!
Installation
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see page 8). For optimum range and better
reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (see the following page). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
cordless telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of a washing machine
or workbench.
Getting started
5
Telephone base and charger installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 8 for details.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
Plug the power adapter into a power outlet not
controlled by a wall switch.
Raise the antenna.
Charger installation
Telephone base installation
Plug one end of the
telephone line cord
into the telephone jack
on the back of the
telephone base.
Route the power
adapter cord and the
telephone line cord
through this slot.
Plug the small end of
the telephone base
power adapter into the
power adapter jack
on the back of the
telephone base.
Plug the large end
of the power adapter
into a power outlet
not controlled by a
wall switch.
Plug the other end
of the telephone
line cord into a
telephone jack or
a DSL filter.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
The DSL filter must be plugged
into the telephone wall jack.
Telephone line cord
6
Getting started
Battery installation and charging
Install the battery as shown below. Once you have installed the battery, the
screen indicates the battery status (see the table below). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in
use. The battery is fully charged after 10 hours of continuous charging. See
the table on page 80 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
shows Place in charger
and (flashing).
Battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and
(flashing).
Battery has enough charge
to be used for a short time.
Charge without interruption
(at least 30 minutes).
The screen shows
HANDSET X.
Battery is charged. To keep the battery charged,
place it in the telephone base or
charger when not in use.
BY 1021
BT183342/BT283342
Step 1
Plug the battery
connector securely
into the socket inside
the handset battery
compartment. Insert
the supplied battery
with the label THIS
SIDE UP facing up as
indicated.
Step 2
Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
NOTE: If you are on a phone call in low battery mode, you hear 4 short beeps
every minute.
Getting started
7
Battery installation and charging
Step 3
Charge the handset by placing it face forward in
the telephone base or charger. The CHARGE light
on the top of the handset is on during charging.
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT166342).
To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
CHARGE light
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date/time on page 12. To skip
setting the date and time, press OFF/CANCEL.
SET DATE
MM/DD/YY
p
q
SET TIME
HH/MM/--
p
q
8
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall mount bracket to connect with
a standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronic retailers. You might need a professional to install the mounting plate.
Tabletop to wall mount installation
1. Plug the power cord and telephone line into the telephone base. If you
are using a DSL filter, plug the other end of the telephone line into
the filter. Route the telephone line cord (or DSL filter) through the wall
mount bracket hole.
2. Position the telephone base as shown below. Insert the extended tabs (see
below figure 2) of the wall mount bracket into the slots on the back of
the telephone base (marked B). Push the telephone base down until it is
securely in place.
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch.
4. Align the holes on the wall mount bracket with the standard wall plate
and slide the wall mount bracket down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
1 2
43
Getting started
9
Installation options
Wall mount to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie
them first.
2. Push the telephone base up to detach it from the wall mount bracket.
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the
power adapter from the power outlet.
3. Push the wall mount bracket up to remove it from the wall.
4. See Telephone base and charger installation on page 5.
10
Handset settings
Use the menu to change the telephone settings.
1. Press MENU/SELECT when in idle mode (when the phone is
not in use) to enter the main menu.
2. Press qCID or pDIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates the
selected menu item.
3. Press MENU/SELECT to select the highlighted item.
NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold OFF/CANCEL to return to idle mode.
Go to Answering system settings starting on page 45 for instructions on
how to use a system handset to modify the answering system settings
shown below.
Setting Page
Announcement (play, record and delete)
44-45
Answer on/off
45
Call screening
46
Number of rings
46-47
Remote access code
47
Message alert tone
48
Message recording time
48
>Play messages
Answering sys
p
q
Telephone settings
Handset settings
Ringer volume
You can set the ringer volume level (1-6) to one of six levels or
turn the ringer off. When the ringer is off, appears on the
screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Ringer volume.
4. Press qCID or pDIR to sample each volume level.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
NOTES:
The handset ringer volume also determines the ringer volume for
intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls. However, the
handset still plays the paging tone when responding to the handset locator.
If the ringer volume is set to off, caller ID will not be announced and Caller ID wont be announced
displays briefly on the screen.
Ringer tone
You can choose one of 10 ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIR to sample each ringer tone.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
>
Ringer tone
Ringer volume
p
q
RINGER TONE
>
Tone 1
p
q
>
Ringer volume
Ringer tone
p
q
>Ringers
Intercom
p
q
RINGER VOLUME
p
q
11
Telephone settings
Telephone settings
12
Handset settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically set date and time
on page 17).
After a power failure or handset registration, the system reminds you to set
the date and time.
Follow the steps below to set the month, day, year and time.
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Set date/time and then
press MENU/SELECT.
3. Press qCID or pDIR to select the month, then press
MENU/SELECT, or enter the number using the dialing keys.
4. Press qCID or pDIR to select the day, then press
MENU/SELECT, or enter the number using the dialing keys.
5. Press qCID or pDIR to select the year, then press
MENU/SELECT, or enter the number using the dialing keys,
then press MENU/SELECT to move on to set the time.
6. Press qCID or pDIR to select the hour, then press
MENU/SELECT, or enter the number using the dialing keys.
7. Press qCID or pDIR to select the minute, then press
MENU/SELECT, or enter the number using the dialing keys.
8. Press qCID or pDIR to highlight AM or PM, or press 2 for AM or 7 for
PM. Press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set, before it plays the message.
SET DATE
MM/DD/YY
p
q
SET TIME
HH:MM --
p
q
Ringers
>Set date/time
p
q
Handset settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press MENU/SELECT to choose >LCD language.
4. Press qCID or pDIR to highlight >English, >Français
or >Español, then press MENU/SELECT. The screen prompts
Set English/Français/Español as LCD language?
5. Press MENU/SELECT to confirm. There is a confirmation tone
and the screen returns to the previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it
back to English without going through the French or Spanish menus. Press MENU/SELECT
in idle mode, then enter 364#. There is a confirmation tone.
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from... and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be spoken. If the caller’s phone number
is also private or unknown, no information will be spoken. By default, the
caller ID announce feature is programmed On.
To turn on/off the caller ID announce on your handset or base:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Caller ID annc, then
press MENU/SELECT.
4. Use qCID or pDIR to highlight the desired option, then
press MENU/SELECT.
Set all On/Off - Change the setting for the base and all
handsets.
Local handset - Change the setting for that handset only.
Base - Change the setting for the telephone base only.
5. Use qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT. There is a confirmation tone and the screen
returns to the previous menu. If you change the setting forIf you change the setting for
Set all On/Off, the screen shows CID Annc ON/OFF on all HS and BS.
HS CID ANNOUNCE
>On
p
q
CALLER ID ANNC
>LOCAL HANDSET
p
q
LCD language
>Caller ID annc
p
q
LCD LANGUAGE
>
English
>
LCD language
Caller ID annc
p
q
p
q
13
Telephone settings
Telephone settings
14
Handset settings
NOTES:
To use the caller ID announce feature, you must subscribe to caller ID service from your
telephone service provider.
When there are up to 5 handsets registered, the telephone system supports caller ID announce
for all handsets. If 6 or more handsets are registered, the system supports caller ID announce for
the first 4 registered handsets only.
This feature does not announce information for call waiting calls.
It takes at least 2 rings for the phone to receive caller ID information and announce it. If the
phone is answered before the end of the second ring, the phone won’t have time to announce
the caller’s information.
Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
Caller ID announce is available in English only.
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you
press and hold the 1 key.
To set your voicemail number:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Voicemail #, then press
MENU/SELECT.
4. Use the dialing keys to enter the voicemail access number
provided by your telephone service provider (up to 30
digits) when prompted.
Press qCID or pDIR to move the cursor to the left or right.
Press MUTE/DELETE to erase a digit.
Press and hold MUTE/DELETE to erase all digits.
Press REDIAL/PAUSE to enter a three-second dialing pause
(a p appears).
5. Press MENU/SELECT to save. Voicemail # saved shows on
the handset.
VOICEMAIL #
_
p
q
LCD language
>Voicemail #
p
q
Set date/time
>Settings
p
q
15
Telephone settings
HANDSET 1
New voicemail
10:21
AM
2/11
Turn off
indicator?
>
Clr voicemail
Rename handset
p
q
Handset settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indicator when you have new voicemail messages.
New voicemail and the icon appear on the handset screen.
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in answering system.
For more information about the difference between your answering system and voicemail, see page 50.
Clear voicemail indicator
Use this feature when the telephone indicates there is new
voicemail but there is none. For example, when you have
accessed your voicemail while away from home. This feature
only turns off the displayed New voicemail and the icon; it
does not delete your voicemail messages. As long as you have
new voicemail messages, your telephone service
provider continues to send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Clr voicemail, then press MENU/SELECT.
The screen shows Turn off indicator?
4. Press MENU/SELECT again to turn the voicemail indicator off. There is a
confirmation tone and the screen returns to the previous menu.
NOTES:
Your telephone service provider voicemail might alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
Telephone settings
16
Handset settings
Rename handset
You can create a handset name for each system handset.
1. When the handset is idle, press MENU/SELECT.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Rename handset, then
press MENU/SELECT.
4. Change the handset name when prompted.
Press qCID or pDIR to move the cursor to the left
or right.
Use the dialing keys to enter a name (up to 11 characters). Each time
you press a key, a character on that key appears. Additional key presses
produce other characters on that key. See the chart on page 34.
Press MUTE/DELETE to backspace and delete characters.
Press and hold MUTE/DELETE to delete all characters.
5. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
ey tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when
you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >�ey tone, then press
MENU/SELECT.
4. Use qCID or pDIR to select the desired volume or Off.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the
previous menu.
Rename handset
>
Key tone
p
q
KEY TONE
p
q
Clr voicemail
>
Rename handset
p
q
RENAME HANDSET
HANDSET_
16
17
Telephone settings
Handset settings
Use caller ID to automatically set date and time
Follow the steps below to turn the CID time sync feature on
or off. The default setting is On.
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >CID time sync, then press
MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save. There is a confirmation tone and the screen returns
to the previous menu.
Home area code
If you dial 7 digits to make a local call (no area code required), enter your area
code into the telephone as the home area code. When you receive a call from
within your home area code, the caller ID history only displays the 7 digits of the
telephone number.
This feature makes it easy for you to place a call from the caller
ID log. If you dial 10 digits to make a local phone call, do not use
this home area code feature. If you do, you cannot place local
calls from your caller ID log, as they will have only 7 digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Home area code, then press MENU/SELECT.
The screen briefly shows Only for 7digit dial from CID.
4. Use the dialing keys to enter a three-digit home area code.
Press MUTE/DELETE to delete a digit.
Press and hold MUTE/DELETE to delete all digits.
5. Press MENU/SELECT to save. There is a confirmation tone and the screen
shows Area code will not show in CID briefly before returning to the
previous menu.
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code plus telephone number), you need to delete your home
area code and dial out locally from the caller ID log. With the home area code displayed,
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
Key tone
>CID time sync
p
q
CID TIME SYNC
>On
p
q
CID time sync
>Home area code
p
q
HOME AREA CODE
___
18
Handset settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to highlight >Tone or >Pulse, then press MENU/SELECT.
There is a confirmation tone and the screen returns to the previous menu.
Website
Use this feature to view the AT&T website address.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Website, then press
MENU/SELECT.
www.telephones.
att.com
>
Website
Settings
p
q
DIAL MODE
>Tone
p
q
Home area code
>Dial mode
p
q
Telephone settings
19
Handset operation
Making a call
Press PHONE/FLASH or /SPEA�ERSPEA�ER, then enter the
telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
NOTE: Pressing PHONE/FLASH to access services from your
telephone service provider does not affect the elapsed time.
On hook dialing (predialing)
1. Enter the telephone number. Press MUTE/DELETE to make
corrections when entering the phone number.
2. Press PHONE/FLASH or /SPEA�ERSPEA�ER to dial.
Answering a call
Press PHONE/FLASH or /SPEA�ERSPEA�ER.
-OR-
Press any dialing key (0-9, TONE or #).
Ending a call
Press OFF/CANCEL or return the handset to the telephone base or charger.
Auto off
A call ends automatically when you put the handset in the telephone base
or charger.
Temporary ringer silencing
Press OFF/CANCEL or MUTE/DELETE while the telephone is
ringing to silence the ringer temporarily on that handset only.
This turns off the ringer without disconnecting the call. The next
incoming call rings normally at the preset volume.
NOTE: Each handset rings when there is an incoming call unless the ringer volume is
turned off on that handset.
Incoming call
888-883-2445
Ringer muted
10/15
10:01
AM
Phone 0:00:30
Elapsed time
10/15
10:01
AM
Speaker 0:00:30
Telephone operation
Telephone operation
20
Handset operation
Speakerphone
During a call, press /SPEA�ERSPEA�ER to switch between handsfree
speakerphone and normal handset use. Press OFF/CANCEL
to hang up.
NOTES:
When you use the speakerphone, the key pad of the handset and the
/SPEA�ER button are lit.
The speakerphone uses more power than the normal handset. If the handset battery becomes
very low while you are using the speakerphone, the call remains in speakerphone mode until you
hang up or the battery becomes depleted.
After installing a battery into the handset, the screen may show Low battery. If you use the
speakerphone at this time, the battery may become depleted. Follow the instructions in the
Battery installation and charging section on pages 6-7.
Last number redial
Each handset stores the last 10 telephone numbers dialed (up to 30 digits).
To view the 10 most recently dialed numbers:
To display the most recently called number, press REDIAL/PAUSE.
To view up to 10 recently called numbers, press REDIAL/PAUSE then qCID
or pDIR, or press REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.
To redial a number:
To dial the displayed number, press PHONE/FLASH or
/SPEA�ERSPEA�ER.
-OR-
Press PHONE/FLASH or /SPEA�ERSPEA�ER, then press
REDIAL/PAUSE repeatedly to view the redial memory. Press MENU/SELECT
to dial the displayed number.
To delete a number:
While the screen displays the desired number, press MUTE/DELETE to
delete the number from the redial memory.
Redial #1/10
888-883-2445
p
q
10/15
10:01
AM
Speaker 0:00:30
Elapsed time
Telephone operation
21
Natural
6:30
AM
8/06
Bass
6:30
AM
8/06
Treble 2
6:30
AM
8/06
Treble 1
6:30
AM
8/06
Handset operation
Equalizer
The equalizer feature on the handset enables you to
change the quality of the audio to best suit your hearing.
While on a call or intercom call, or listening to a message
or announcement, press EQ to select the equalizer
setting Treble 1, Treble 2, Bass or Natural (the default
setting). The current setting is shown on the handset
screen for two seconds.
NOTES:
If you switch the call between the handset and the speakerphone by
pressing /SPEA�ER, the audio setting remains unchanged.
The current equalizer setting remains unchanged until a new setting
is selected.
Telephone operation
22
Options while on calls
Volume control
While on a call, press qCID/VOLUME to decrease or press pDIR/VOLUME to
increase the listening volume. You can set the listening volume to one of
six levels.
NOTES:
Handset and speakerphone volume settings are independent.
When the volume reaches the minimum or maximum setting, you hear 2 beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
you hear 2 beeps if someone calls while you are already on a call. Press
PHONE/FLASH to put your current call on hold and take the new call.
Press PHONE/FLASH at any time to switch back and forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
Mute
Use the mute function to turn off the microphone. You
can hear the caller, but the caller cannot hear you.
To mute a call:
• While on a call, press MUTE/DELETE. When mute is on,
the handset screen shows Muted for a few seconds
and MUTE displays until you turn off mute.
To end mute a call:
• Press MUTE/DELETE again. When mute is off,
Microphone ON appears temporarily on the
handset screen.
MUTE/DELETE
pDIR/VOLUME
qCID/VOLUME
Phone 0:00:30
Microphone ON
p
q
Muted
MUTE
10/15
10:01
AM
10/15
10:01
AM
Telephone operation
23
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the directory,
caller ID history or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID history or redial list.
To access the directory while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory and then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the caller ID log while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Caller ID log, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently
dialed number.
2. Press qCID or pDIR to scroll to the desired number, or press
REDIAL/PAUSE repeatedly to show the last 10 recently dialed numbers.
Press MENU/SELECT to dial the number shown.
NOTES:
You cannot edit a directory entry while on a call. For more details about the directory, see
page 32.
You cannot copy a caller ID entry into the directory while on a call. For more details about
the caller ID history, see page 39.
If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed
numbers and you cannot erase the entries. For more details about the redial memory, see
page 20.
Press OFF/CANCEL to exit redial, directory or caller ID history when on a call.
Phone 0:01:20
Charlie Johnson
888-883-2445
Charlie Johnson
REDIAL #1/10
800-360-4121
>Directory
Intercom
p
q
p
q
Telephone operation
24
Options while on calls
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to
touch-tone dialing temporarily during a call. This is useful if you need to
send touch-tone signals to access your telephone banking or long
distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
Blind transfer
While on an outside call, you can transfer it to a specific handset or any
handset.
To transfer an outside call directly without notifying the desired handset:
1. During the call, press MENU/SELECT.
2. Press MENU/SELECT to choose >Transfer.
If you have a 2-handset system, the outside call is put on
hold and your handset screen shows Transferring call...
The other handset rings and its screen shows Transfer
from other handset.
If you have more than 2 handsets, your screen shows
TRANSFER TO: Use the dialing keys to eenter a specific
handset number (1-9 for handsets 1-9, TONE and 0-2
for handsets 10-12, or TONE and # for all handsets), or
press qCID or pDIR to scroll to the desired handset
and press MENU/SELECT. The outside call is put on hold
and your handset screen shows Transferring call... or
Transferring call to all...
The other handset(s) rings and shows Transfer from
HANDSET X (HANDSET represents the handset name, X represents the
handset number).
3. To answer the call on the destination handset, press, press PHONE/FLASH or
/SPEA�ERSPEA�ER. The original handset shows Call transferred and goes to
idle mode.
NOTES:
To cancel the transfer and return to the external call before the blind transfer call is answered,
press OFF/CANCEL on your handset.
If the other handset does not answer the transfer within 30 seconds, the transfer ends and the
original handset rings while showing No response to transfer. If it does not pick up within 30
seconds, the handset returns to idle mode and the outside call ends.
>Transfer
Intercom
p
q
TRANSFER TO:
>Handset 2
p
q
Phone 0:00:12
10/15
10:01
AM
25
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace
any handsets.
To start the paging tone:
Press /HANDSET LOCATOR on the telephone
base to start the paging tone on all handsets for
60 seconds.
NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset,
the ringer of that handset stops, but the paging to the rest of the
handsets continues.
To stop the paging tone:
Press PHONE/FLASH, /SPEA�ERSPEA�ER, or any dialing key
(0-9, TONE , or #) on the handset(s).
-OR-
Press /HANDSET LOCATOR on the telephone base.
Join a call in progress
When a handset is already on a call and you would like to join the call, press
PHONE/FLASH or /SPEA�ERSPEA�ER on your handset.
Press OFF/CANCEL or place the handset in the telephone base or charger to
end the call. The call does not end until all handsets hang up.
NOTE: You can use a maximum of 4 system handsets at the same time on an outside call.
**Paging**
Multiple handset use
Multiple handset use
26
Intercom
Use the intercom feature for conversations between 2 handsets. This
feature is only available if you have at least 2 system handsets.
Use a handset to initiate intercom calls and transfer calls.
1. Press MENU/SELECT in idle mode to enter the main menu.
Press qCID or pDIR to scroll to >Intercom, then press
MENU/SELECT. Choose from the options below.
If you have a 2-handset system, your handset screen
shows Calling other handset.
If you have more than 2 handsets, your screen shows
INTERCOM TO: Use the dialing keys to eenter a specific
handset number (1-9 for handsets 1-9, TONE and 0-2
for handsets 10-12, or TONE and # for all handsets), or
press qCID or pDIR to scroll to the desired handset
and press MENU/SELECT. Your handset screen shows
Calling HANDSET X or Calling all handsets.
The other handset(s) rings and shows either Other
handset is calling or HANDSET X is calling (HANDSET
represents the handset name, X represents the handset number).
2. To answer the intercom call, press PHONE/FLASH, /SPEA�ERSPEA�ER or any
dialing key (0-9, TONE , or #) on any called handset. Both handsets now
show Intercom.
3. To end the intercom call, one party presses OFF/CANCEL, or places the
handset back in the telephone base or charger. The other party hears 4 beeps.
Both handsets display Intercom ended.
NOTES:
Before the intercom call is answered, you can cancel it by pressing OFF/CANCEL.
If the called handset is not answered within 100 seconds, or if it is in the directory or caller ID
log, or is on a call, or is out of range, the calling handset shows No answer. Try again.
Pressing OFF/CANCEL or MUTE/DELETE temporarily silences the intercom ringer.
You can only use one pair of handsets to make intercom calls at a time.
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is a
2-beep call waiting tone.
To answer the call, press PHONE/FLASH. The intercom call ends
automatically. The party on the intercom call hears 4 beeps. Other system
handsets can also answer the incoming call by pressing PHONE/FLASH.
To end the intercom call without answering the incoming call, press
OFF/CANCEL.
Calling
HANDSET X
HANDSET X
is calling
Intercom
12/02 11:35
AM
Multiple handset use
27
Call transfer using intercom
Use the intercom feature to transfer an outside call to
another system handset. You can also share an outside call
with another system handset. This feature is available only if
you have 2 or more handsets.
To transfer or share an outside call using intercom:
1. During the call, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT.
3. Choose the handset(s) you would like to transfer the call to:
If you have a 2-handset system, your handset screen shows
Calling other handset.
If you have more than 2 handsets, your screen shows INTERCOM TO: Use
the dialing keys to eenter a specific handset number (1-9 for handsets
1-9, TONE and 0-2 for handsets 10-12, or TONE and # for all
handsets), or press qCID or pDIR to scroll to the desired handset and
press MENU/SELECT. Your handset screen shows Calling HANDSET X or
Calling all handsets.
4. When the destination handset(s) picks up, your handset shows Intercom
and the outside call is put on hold. You have the following options:
You can transfer the call. Press MENU/SELECT twice to select
>Transfer on the calling handset. Your screen shows Call transferred.
The other handset automatically connects to the outside call.
You can select the other handset to join you on the outside call in a
3-way conversation. Press MENU/SELECT. Press qCID or pDIR to
highlight >Share call on the calling handset, then press MENU/SELECT.
You can end the intercom call and continue the outside call with
your handset. Press PHONE/FLASH on your handset (the ended
intercom call party hears 4 beeps), or the other person can press
OFF/CANCEL on the other system handset.
>Transfer
Share call
p
q
Multiple handset use
28
Push-to-talk (PTT)
You can directly broadcast messages to the speakerphone
of a group of handsets. Any handset you call can respond by
pressing the PUSH TO TAL� key to begin 2-way communication.
Only one handset can talk at a time. To do so, press and hold
PUSH TO TAL�.
You must release PUSH TO TAL�, so another person can respond.
Only one PTT session can be active at a time.
While PTT is in use between 2 handsets, other handsets cannot use the
intercom feature but can access the answering system.
When you attempt to place a PTT call to another handset which is
accessing the answering system or on an intercom call or outside call,
your handset screen shows Not available at this time.
Turn PTT on or off
1. Press PUSH TO TAL� when the handset is not in use. The
PUSH TO TAL� menu displays.
2. Press qCID or pDIR to highlight
>
PTT On/Off, then press
MENU/SELECT.
3. Press qCID or pDIR to choose
>On
or
>Off
, then press
MENU/SELECT.
NOTE: The handset screen displays No Incoming PTT when PTT is turned off.
PTT call to a single handset
1. There are a few ways to begin a PTT call to a single
handset. When the handset is not in use:
If you have a 2-handset system, press and hold PUSH
TO TAL�.
If you have more than 2 handsets, press PUSH TO TAL�.
Use the dialing keys to enter the destination
handset number.
-OR-
Press qCID or pDIR to highlight the destination handset
number, and then press MENU/SELECT or PUSH TO TAL�.
Your handset screen shows Connecting to HANDSET X...
(HANDSET
represents the handset name, X represents the destination handset
number)
for a few seconds. When the connection is made, both your and
the destination handset screens display Press and hold [PTT] to talk.
PTT
PUSH TO TALK
>PTT On/Off
p
q
PUSH TO TALK
>Handset X
p
q
Press and hold
[PTT] to talk
Multiple handset use
29
2. Press and hold PUSH TO TAL� on your handset. A chirp
indicates your microphone is on. Speak towards the
handset. Your voice is broadcast to the destination handset.
While you are speaking, your handset screen shows
PTT To handset: X.
3. Release PUSH TO TAL� after speaking. Both handsets beep once again.
After the handsets beep, you can press and hold PUSH TO TAL� to
continue speaking or the destination handset can respond (see Answer a
PTT call on the next page).
4. To end the PTT call, press OFF/CANCEL or place the handset in the
telephone base or charger. The handset screen shows Push to talk Ended
for a few seconds.
PTT call to a group of handsets
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-four calls
when 2 to 5 handsets are registered, and a maximum of one-to-three calls
when 6 or more handsets are registered. The first 4 registered handsets will be
able to use this feature. Other handsets can only use PTT for one-to-one calls.
To call a group of handsets:
1. You have three ways to call a group of handsets. When the handset is not
in use:
Press and hold PUSH TO TAL� until your handset screen shows
Connecting to group...
Press PUSH TO TAL�. Press qCID or pDIR to choose Group. Press
MENU/SELECT or press and hold PUSH TO TAL� until your handset
screen shows Connecting to group...
Press PUSH TO TAL�. Press TONE and # (pound key). The screen
shows Connecting to group...
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other handsets automatically activate.
2. You need to press and hold PUSH TO TAL� when you want to speak.
Speak towards the handset. Your voice is broadcast to all eligible handsets.
3. Release PUSH TO TAL� after speaking.
4. Any extension can reply (see Answer a PTT call on page 29).
NOTE: After PUSH TO TAL� is released, the PTT call remains open for a short time. If no
one presses PUSH TO TAL� within 10 seconds, the PTT call ends automatically.
Push-to-talk (PTT)
PTT To
handset: X
Multiple handset use
30
Answer a PTT call
You can respond to a PTT call whenever the speakerphone light is off, as
described below.
When your handset receives a PTT call, the handset beeps and the screen
shows Press and hold [PTT] to talk.
When the other party is speaking, your speakerphone light is on, and
your handset shows PTT From HS X To HS X (the first X represents the
initiating handset number, the second X represents your handset number;
a maximum of four handset numbers appear).
When your speakerphone light is off (the screen shows
Press and hold [PTT] to talk), press and hold PUSH TO TAL� on your
handset. You will hear a chirp. Speak towards the handset.
While you are speaking, your handset screen shows PTT To handset: X
(X represents the handset numbers of one or more destination handsets;
a maximum of four handset numbers appear).
Your voice is broadcast to all destination handsets.
After speaking, release PUSH TO TAL�. Your handset will beep.
After the beep, if your speakerphone light is off, you can press and hold
PUSH TO TAL� to continue speaking, or the destination handset
can respond.
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
When your handset screen shows Press and hold [PTT] to talk, press
MENU/SELECT. The screen shows
>
Intercom.
Press MENU/SELECT. Your handset displays Calling other handset or
Calling HANDSET X. The destination handset screen briefly shows Push
to talk Ended and then Other handset is calling or HANDSET X is
calling. The destination handset rings.
On the destination handset, press PHONE/FLASH or any of the dialing
keys (0-9, #, or TONE ) to answer the intercom call. Both handsets now
show Intercom.
To end the intercom call, press OFF/CANCEL or place the handset in the
telephone base or charger. Both screens show Intercom ended.
1.
2.
3.
1.
2.
3.
4.
Push-to-talk (PTT)
31
Answer an incoming call during PTT
When you receive an incoming outside call during PTT, there is an alert tone.
During a one-to-one PTT, press PHONE/FLASH on the initiating or
destination handset. The PTT call ends automatically and the outside call
is answered.
During a one-to-group PTT, press PHONE/FLASH on the initiating handset.
The PTT call ends automatically and the outside call is answered.
During a one-to-group PTT, press PHONE/FLASH on any one of the
destination handsets and that handset answers the outside call. The PTT
call continues for the rest of the PTT participants.
To leave the PTT call without answering the incoming call, press
OFF/CANCEL. The telephone continues to ring.
Make an outgoing call during PTT
During a one-to-one PTT, press PHONE/FLASH to get a dial tone. The PTT
call ends automatically.
During a one-to-group PTT, press PHONE/FLASH on the initiating handset.
The PTT call ends automatically and you get a dial tone.
During a one-to-group PTT, press PHONE/FLASH on any one of the
destination handsets and that handset gets a dial tone. The PTT call
continues for the rest of the PTT participants.
End or leave a PTT call
For one-to-one PTT calls, both initiating and destination handsets can
end PTT. For PTT calls to a group of handsets, the initiating handset can
end the PTT call for the group of handsets on the PTT call. If any one of
the destination handsets leaves the PTT call, the call continues until all
participants or the initiator hangs up.
Press OFF/CANCEL or place the handset in the telephone base or charger.
The handset screen shows Push to talk Ended.
NOTE: After PUSH TO TAL� is released, the PTT call remains open for a short time. If no
one presses PUSH TO TAL� within 10 seconds, the PTT call ends automatically.
Push-to-talk (PTT)
Directory
Directory
32
About the directory
Shared directory
The directory is shared by all handsets. Changes made to the
directory from any handset apply to all.
NOTE: Only one handset can review the directory at a time. If another
handset tries to enter the directory, the screen shows Not available at
this time.
Capacity
The directory can store up to 50 entries, with a maximum of 15
alphanumeric characters (including spaces) for names and 30 digits for
telephone numbers. A convenient search feature can help you find and dial
numbers quickly (page 35).
If you try to save an entry when there are already 50 entries, the screen
shows Directory full. You cannot store a new number until you delete one.
Charlie Johnson
888-883-2445
p
q
Directory
33
Create directory entries
Create a new directory entry
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to >Directory, then press
MENU/SELECT.
3. Press qCID or pDIR to highlight >Add contact.
4. Press MENU/SELECT.
5. Use the dialing keys to enter a telephone number (up to 30
digits) when prompted.
Press qCID or pDIR to move the cursor to the left
or right.
Press MUTE/DELETE to erase a digit.
Press and hold MUTE/DELETE to erase all digits.
Press and hold REDIAL/PAUSE to enter a 3-second
dialing pause (a p appears).
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE then
qCID or pDIR, or pressing REDIAL/PAUSE repeatedly to locate the
number. Press MENU/SELECT to copy the number.
6. Press MENU/SELECT to move on to the name.
The display shows Number already saved if the number
is already in the directory. You cannot save the same number twice.
7. Use the dialing keys to enter a name (up to 15 characters)
when prompted. Each time you press a key, the character
on that key appears. Additional key presses produce other
characters on that key. See the chart on the next page.
Press qCID or pDIR to move the cursor to the left
or right.
Press 0 to add a space.
Press MUTE/DELETE to erase a character.
Press and hold MUTE/DELETE to erase all characters.
8. Press MENU/SELECT to store your new directory entry.
There is a confirmation tone and the screen shows Saved.
To change the entry later, see page 36.
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as
lower case letters as shown in the chart on the next page.
ENTER NAME
Robert Brown_
Saved
ENTER NUMBER
888-883-2445
_
Review
>Add contact
p
q
Answering sys
>Directory
p
q
Robert Brown
888-883-2445
Directory
34
Create directory entries
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
1. Enter the telephone number when in idle mode.
2. Follow the steps in Edit a directory entry on page 36.
Dialing keys
Characters by number of key presses
1 2 3 4 5 6 7 8 9 10 11
1
1 . - ( ) * # & / ,
2 A B C a b c 2
3 D E F d e f 3
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P Q R S p q r s 7
8 T U V t u v 8
9 W X Y Z w x y z 9
0 space 0
*
#
Directory
35
Review the directory
Review directory entries
1. Press DIRp when in idle mode. The summary screen shows briefly and
then the first entry in the directory shows.
-OR-
Press MENU/SELECT when in idle mode, then press qCID or pDIR to scroll
to >Directory. Press MENU/SELECT twice.
2. Press qCID or pDIR to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTES:
If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone
number. Press TONE to move towards the end of the telephone number or press # (pound key)
to move towards the beginning of the telephone number.
Directory empty appears if there are no directory entries.
Search by name
1. Press DIRp in idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys (0-9) to start a name search.
The directory shows the first name beginning with the first letter associated
with the dialing key if there is an entry in the directory beginning with that
letter. Press qCID or pDIR to scroll through the directory.
3. To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, evin and Linda in
your directory:
If you press 5 (J�L) once, you see Jennifer. Press qCID and you
see Jessie.
If you press 5 (J�L) twice, you see evin.
If you press 5 (J�L) three times, you see Linda.
If you press 5 (J�L) four times, you see 5 and then the directory entry
beginning with 5 or the next closest entry after 5.
If you press 5 (J�L) five times, you see Jennifer again.
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name
matching the following letters of the key.
If you press a key (0-9) and no name starts with any of the letters on that key, the directory
shows the entry matching the next letter in the directory.
Directory
36
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the handset. Use Review the directory (page 35) to show
an entry.
Display dial
To dial a displayed number from the directory, press PHONE/FLASH or
/SPEA�ERSPEA�ER.
Delete a directory entry
To delete the displayed directory entry, press MUTE/DELETE.
Press MENU/SELECT to confirm. There is a confirmation tone and
the screen shows Contact deleted. You cannot retrieve a
deleted entry.
Edit a directory entry
1. When a directory entry displays, press MENU/SELECT. The screen shows
EDIT NUMBER along with the phone number to be edited.
If you only want to edit the name, skip to Step 3.
2. To edit the number:
Press the dialing keys to add digits.
Press qCID or pDIR to move the cursor to the left
or right.
Press MUTE/DELETE to erase a digit.
Press and hold MUTE/DELETE to erase all digits.
Press and hold REDIAL/PAUSE to add a 3-second pause,
if desired.
3. Press MENU/SELECT to save the number. The screen shows
EDIT NAME along with the name to be edited.
4. To edit the name:
Press the dialing keys to add characters (page 34).
Press qCID or pDIR to move the cursor to the left
or right.
Press MUTE/DELETE to erase a character.
Press and hold MUTE/DELETE to erase all characters.
5. Press MENU/SELECT. There is a confirmation tone and the screen shows Saved.
Robert Brown
Delete contact?
EDIT NUMBER
888-883-2445_
EDIT NAME
Robert Brown_
Robert Brown
888-883-2445
p
q
Linda Miller
888-722-7702
p
q
Directory
37
Speed dial
The telephone system has 10 speed dial locations
(2-9 and 0, location 1 is reserved for voicemail) where
you can store the telephone numbers you wish to dial more
quickly. You can store up to 30 digits in each location. Speed
dial assignments can only be selected from the existing
directory entries, with the exception of 1, which must
be manually entered. In the directory, speed dial locations
except for 1 are indicated by their number in the bottom
right hand corner of the entry.
Assign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dial. Press MENU/SELECT.
4. Press qCID or pDIR to choose your desired speed dial
location (2-9, 0), then press MENU/SELECT. The screen
briefly shows Copy from Directory... then enters your
directory list.
5. Press qCID or pDIR to scroll to the phone number you
wish to assign to the selected speed dial location.
6. Press MENU/SELECT to save the setting and return to the
previous menu. There is a confirmation tone.
Reassign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory. Press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dial. Press
MENU/SELECT.
4. Press qCID or pDIR to choose the location (2-9, 0) you
wish to reassign, then press MENU/SELECT to show the
directory entry.
5. Press MENU/SELECT again.
6. Scroll to >Change SD and then press MENU/SELECT. The
screen briefly shows Copy from Directory... then enters
your directory list.
7. Press qCID or pDIR to scroll to the phone number you
wish to reassign to the selected speed dial location.
8. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
Speed dial location
Robert Brown
888-883-2445
p
q
2
Add contact
>Speed dial
p
q
>2:Robert Brown
3:<empty>
p
q
Answering sys
>Directory
p
q
Copy from
Directory...
Robert Brown
888-883-2445
p
q
2
Linda Miller
888-722-7702
p
q
2
Directory
38
Speed dial
Delete a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory.Directory. Press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dial.Speed dial. Press
MENU/SELECT.
4. Press qCID or pDIR to scroll to the location you wish
to delete the speed dial number from, then press
MENU/SELECT to show the directory entry.
5. Press MENU/SELECT again.
6. Scroll to >Clear SD and then press MENU/SELECT to
delete the displayed speed dial number. There is a
confirmation tone and the screen shows Speed dial empty
before returning to the previous menu.
Assign your speed dial voicemail number
See the Set speed dial voicemail number section on page 14 for
instructions on assigning your speed dial voicemail number.
Make a call using speed dial
When in idle mode, press and hold the dialing key (2-9, 0) corresponding to
the assigned location you wish to call.
-OR-
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to >DirectoryDirectory, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dialSpeed dial, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to the desired location and then press
PHONE/FLASH or /SPEA�ERSPEA�ER.
Check your voicemail using speed dial
Press and hold the 1 key on your handset to dial your voicemail number.
Speed dial
empty
Linda Miller
888-722-7702
p
q
2
>2:<empty>
3:<empty>
p
q
39
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.
It might be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate
services (you might need to combine these services).
You have only caller ID service, or only call waiting service.
You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may
not be available in all areas.
This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date, along with the call information, are from the
telephone service provider.
Caller ID information might not be available for every incoming
call. Callers may intentionally block their names and/or telephone numbers.
To view caller ID log entries with numbers between 16 and 24 digits, you
must save the entry to the directory (see page 43).
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
CHRISTINE SMITH
888-883-2445
NEW
10/15
10:01
AM
Caller ID
40
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the
last 50 incoming calls in the telephone base. Entries
are stored in reverse chronological order. The phone
deletes the oldest entry when the log is full to make room
for new calls. This information is common to all handsets,
so changes made using any handset are reflected in
all other handsets. If you answer a call before the
information appears on the screen, it does not show in the
caller ID history.
NOTE: Each entry may have up to 24 digits for the phone number and
15 characters for the name.
Missed (new) call indicator
When a handset is in idle mode and has new or missed calls,
its screen shows XX Missed calls.
All new or missed entries are counted as missed calls. Each
time you review a new caller ID log entry (indicated by NEW
on the handset screen), the number of missed calls decreases
by one.
If you do not want to review the missed calls one by one, but
still want to keep them in the caller ID history, you can
press and hold OFF/CANCEL for four seconds when the
handset is idle. All the entries in the caller ID history become
old (reviewed already), and the missed calls message goes away.
CHRISTINE SMITH
888-883-2445
NEW
10/15
10:01
AM
HANDSET 1
6 Missed calls
10/15
10:01
AM
Robert Brown
888-883-2445
NEW
10/15
10:01
AM
p
q
Caller ID
41
Caller ID operation
Memory match
If the incoming telephone number matches the last 7 digits
of a telephone number in your directory, the name that
appears on the screen matches the corresponding name in
your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent
by the telephone service provider. The telephone service provider
usually delivers 10-digit phone numbers (area code plus telephone
number). If the telephone number of the caller does not match a
number in your directory, the name will appear as it is delivered by the
telephone service provider.
Review the caller ID history
Review the caller ID history to find out who called, to return the call, or to copy
the caller’s name and number into your directory. Caller ID log empty appears
if there are no records in the caller ID log.
1. When a handset is in idle mode, press qCID to review the
caller ID history in reverse chronological order starting with
the most recent call.
-OR-
Review the caller ID history by pressing MENU/SELECT.
Press qCID or pDIR to scroll to >Caller ID log, then press
MENU/SELECT twice to select >Review.
2. Press qCID or DIRp to scroll through the list.
3. Press OFF/CANCEL to exit the caller ID history.
You hear a double beep when the list reaches the beginning
or end of the caller ID log.
qCID
HANDSET 1
6 Missed calls
NEW
10/15
10:01
AM
Directory
>Caller ID log
p
q
CHRISTINE SMITH SMITH
888-883-2445
NEW
10:01
AM
10/15
Caller’s name
Caller’s number
Appears if it is a new or
missed call.
Date of call
Time of call
p
q
Chris
888-883-2445
NEW
10/15
10:01
AM
p
q
Caller ID
42
Caller ID operation
View dialing options
Although the incoming caller ID log entries have 10 digits (the area code plus
the seven-digit number), in some areas, you might need to dial only the 7
digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You
can change and store the number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # (pound key)
repeatedly to show different dialing options for local
and long distance numbers before dialing or saving
the telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or
saving it in the directory.
When the number is in the correct format for
dialing, press PHONE/FLASH or /SPEA�ERSPEA�ER to
call the number.
To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.
Dial a caller ID log entry
1. When in the caller ID log, press qCID or DIRp to browse.
2. Press PHONE/FLASH or /SPEA�ERSPEA�ER to dial the displayed entry.
Delete caller ID log entries
To delete an entry:
Press MUTE/DELETE to delete the shown entry.
To delete all entries:
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to >Caller ID log, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Del all calls, then press MENU/SELECT.
4. When the screen shows Delete all calls?, press MENU/SELECT to confirm.
There is a confirmation tone and the screen returns to the previous menu.
883-2445
1-883-2445
888-883-2445
1-888-883-2445
883-2445
1-883-2445
888-883-2445
1-888-883-2445
Press #
Press 1
Review
>Del all calls
p
q
Caller ID
43
Caller ID operation
Save a caller ID log entry to the directory
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.
3. Use the dialing keys to edit the number.
Press qCID or pDIR to move the cursor to the left or right.
Press MUTE/DELETE to backspace and erase a digit.
Press and hold MUTE/DELETE to erase the entire entry.
Press and hold REDIAL/PAUSE to insert a 3-second dialing pause
(a p appears).
4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.
Use the dialing keys (page 34) to edit the name.
Press qCID or pDIR to move the cursor to the left or right.
Press MUTE/DELETE to erase a character.
Press and hold MUTE/DELETE to erase all characters.
Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
5. Press MENU/SELECT when done. The handset shows Saved.
NOTES:
You might need to change how a caller ID number is dialed if the entry does not appear in the
correct format. Caller ID numbers might appear with an area code that might not be necessary
for local calls, or without a 1 that might be necessary for long distance calls (see View dialing
options on page 42).
If the name you received from the telephone service provider is all in capital letters, the first
letter of every word remains a capital letter, while other letters become lowercase. However, the
next letter after the prefixMac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “Din
“MacDonald” is kept as a capital letter. Another exception is that “VAN DERwill be changed to
“Van der”.
If the telephone number from the caller ID information has already been saved in the directory
under a different name, the new name will overwrite the old one.
Caller ID
44
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message Reason
PRIVATE NUMBER
The caller prefers not to show the phone number.
PRIVATE NAME
The caller prefers not to show the name.
PRIVATE CALLER
The caller prefers not to show the phone number and name.
UNKNOWN NUMBER
Your telephone service provider cannot determine the
caller’s number.
UNKNOWN NAME
Your telephone service provider cannot determine the
caller’s name.
UNKNOWN CALLER
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
45
Answering system settings
Use the answering system menu of a system handset to set
up the announcement message, turn on or off the answering
system or message alert tone, activate call screening, or
change the number of rings, message recording time, or
remote access code. If you turn off the answering system and
you change any setting in the answering system setup menu, the answering
machine automatically turns on again.
1. When the handset is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
Announcement
Your outgoing announcement plays when calls are answered by the
answering system.
The telephone has a default outgoing announcement, Hello. Please leave a
message after the tone. You can use this announcement, or record your own.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Press MENU/SELECT to select >Play annc and play
the announcement.
To record a new outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Scroll to >Record annc and press MENU/SELECT. The system announces,
“Record after the tone. Press 5 when you are done.
5. Facing the handset, record your announcement and press 5 to end
recording. Your recorded announcement plays.
To listen to the recorded announcement again, wait after playback is
completed, then scroll to >Play annc and press MENU/SELECT.
Play messages
>Answering sys
p
q
>
Announcement
Delete all old
p
q
Play annc
>Record annc
p
q
Answering system
Answering system
46
Answering system settings
To delete your outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Press MENU/SELECT again to select >Play annc and play the announcement.
5. While the announcement is playing, press MUTE/DELETE to delete the
announcement. The system announces Announcement deleted”.
When your announcement is deleted, the system answers calls with the
default announcement described on the previous page. You cannot delete
the default announcement.
Answer on/off
Unless you change it, the answering system is on and ready to record
messages. You can turn the answering system off, but if you do so, the
answering system does not answer calls or record incoming messages.
To turn the answering system on or off:
Using the telephone base:
Press /ANSWER ON to turn the answering system on
or off. If the answering system is turned on, it announces,
“Calls will be answered. If the answering system is turned
off, it announces, “Calls will not be answered.
Using a handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Answer ON/OFF, then
press MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save the setting. You hear a confirmation
tone. PressPress OFF/CANCEL to cancel.
When the answering system is on, the handset screen shows ANS ON.
NOTE: If the answering system is off and there is an incoming call, the system answers
after 10 rings and announces, “Please enter your remote access code. For more
information about remote access codes, see page 57.
Play messages
>Answering sys
p
q
Record memo
>Answer ON/OFF
p
q
ANSWER ON/OFF
>On
p
q
Answering system
47
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard over
the telephone base speaker when they are being recorded. If you turn call
screening on, you hear the incoming message. While monitoring an incoming
message, you can answer the call by pressing PHONE/FLASH or /SPEA�ERSPEA�ER
on the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press MENU/SELECT to select >Call screening.
5. Press qCID or pDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone. Press OFF/CANCEL to cancel.
NOTE: For more information on call screening, see page 51.
Number of rings
You can set the answering system to answer an incoming call
after 2, 3, 4, 5, or 6 rings. You can also select toll saver, which
is explained below. Unless you change it, the answering system
answers an incoming call after 4 rings.
To set the number of rings:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to >
#
of rings, then press MENU/SELECT.
Play messages
>Answering sys
p
q
Answer ON/OFF
>Ans sys setup
p
q
>
Call screening
# of rings
p
q
CALL SCREENING
>On
p
q
Call screening
># of rings
p
q
# OF RINGS
>4
p
q
Answering system
48
5. Press qCID or pDIR to scroll and choose among 2, 3, 4, 5, 6 or Toll saver.
Toll saver - the answering system answers a call after 2 rings if you
have new messages, and after 4 rings when there are no new messages.
This feature allows you to check for new messages and avoid paying
long distance charges when calling from out of your local area.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
Press OFF/CANCEL to cancel.
NOTES:
If you subscribe to voicemail service through your telephone service provider, see Answering
system and voicemail indicators on page 50.
If you set the number of rings for the answering system as 2 or 3 rings, the caller ID announce
feature may not have enough time to announce the caller’s full information.
Remote access code
To access your answering system remotely from any touch-
tone phone, you need to enter a two-digit number (00-99).
Unless you change it, the remote access code is 19.
To change the remote access code:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Remote code, then press
MENU/SELECT.
5. Use the dialing keys to enter a two-digit number. Use
MUTE/DELETE to backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press
OFF/CANCEL to cancel.
Answering system settings
Play messages
>Answering sys
p
q
Answer ON/OFF
>Ans sys setup
p
q
REMOTE CODE
19
Answering system
49
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every 10 seconds. Unless you change it,
the message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Msg alert tone, then
press MENU/SELECT.
5. Press qCID or pDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone. Press OFF/CANCEL to cancel.
NOTES:
The message alert tone beeps only if all the conditions below are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
To temporarily turn off the message alert tone, see page 52.
Message recording time
You can set the recording time allowed for incoming
messages. The message length is three minutes by default.
To change the setting:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Recording time, then press MENU/SELECT.
5. Press qCID or pDIR to choose >3 minutes, >2 minutes, or >1 minute, then
press MENU/SELECT to save the setting. You hear a confirmation tone. Press
OFF/CANCEL to cancel.
MSG ALERT TONE
>On
p
q
Remote code
>
Msg alert tone
p
q
RECORDING TIME
>3 minutes
p
q
>Recording time
Msg alert tone
p
q
Answering system
50
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system
and those left at your telephone service providers voicemail
(fees may apply). Your telephone’s built-in digital answering
system messages and voicemail messages are separate.
Each alerts you to new messages differently.
If and XX New messages show on the handset
and the message window on the telephone base
flashes, there are new messages in the built-in
answering system. To listen to messages recorded on
your digital
answering system, press /PLAY/STOP
on the telephone base (page 53).
If and New voicemail display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to
your voicemail, you typically dial an access number provided by your
telephone service provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message window.
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. If you are on a call, or if
the answering system is busy recording a message and you receive another
call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least 2 rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after 6
rings, set your answering system to answer after 4 rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow 6 seconds per ring when determining the
appropriate setting.
HANDSET 1
1 New message
10/15
10:01
AM
ANS ON
Answering system
51
About the answering system
Message capacity
The answering system can record up to 99 messages, depending on the length
of each message. Individual messages can be up to three minutes, and the
maximum recording time is approximately 14 minutes. The actual recording
time depends on individual message characteristics. Messages remain available
for replay until you delete them.
When there are new messages (including memos) on the answering system,
the number of messages stored flashes in the message counter.
If the answering system has less than three minutes of recording time left, it
announces, “Less than three minutes to record,before message playback at
the handset or the telephone base. Rec mem low displays on the handset
screen in idle mode. When you turn on the answering system at the telephone
base, it announces, “Calls will be answered. Less than three minutes to record.
If the memory is full, the answering system announces, “Memory is full, before
message playback. The handset screen displays Rec mem full in idle mode
and the number of messages and F flash alternately in the message counter at
the telephone base. Once the memory is full, you cannot turn the answering
system back on if it has been turned off, nor can you record new messages
until old ones have been deleted. Memory full displays if you want to turn on
the answering system on the handset but there is no memory.
Voice prompts
The system provides voice prompts to guide you through the setup procedures
at the telephone base, message playback, remote access and recording
outgoing announcements.
Call screening at the telephone base
If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base when a call is answered at
the telephone base.
You can turn call screening on or off using the handset (see page 47). When
call screening is off, you can temporarily turn on call screening by pressing
p/VOL on the telephone base. Call screening will be off for the next
incoming call.
If call screening is on and you want to silence the telephone base while it is
recording messages, press /PLAY/STOP.
Answering system
52
About the answering system
Call screening at the handset
If the answering system is on, you can hear the announcement and the
incoming message with the handset when a call is answered by the answering
system. While a message is being recorded, the handset shows To screen call,
press [SELECT]. Press MENU/SELECT to screen the call.
Call intercept
While screening a call, you can stop recording and speak to the caller by
pressing PHONE/FLASH on the handset.
Base ringer
Press q/VOL/p on the telephone base to adjust the ringer volume when
the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone
base announces, “Base ringer is off, when you set the volume to 0.
Temporarily turning off the message alert tone
If the new message alert tone is turned on, the telephone base beeps every
10 seconds when there are new or missed messages. Pressing any telephone
base key (except /HANDSET LOCATOR) temporarily silences the message
alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.
The message alert tone resumes when you receive another message.
Answering system
53
Message playback
If you have new messages, you hear only the new messages in chronological
order. If there are no new messages, the system plays back all the messages
(in chronological order).
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and time
are not set, you hear, “Time and date not set,before playback. After the last
message, you hear, “End of messages. If the recording time is less than three
minutes, you hear, “Less than three minutes to record, (see Message capacity
on page 51).
To listen to messages at the telephone base:
Press /PLAY/STOP on the telephone base to listen to the
messages. The system announces the number of messages,
then begins playback. Press /PLAY/STOP again to end the
message playback.
To listen to messages on a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press MENU/SELECT again to select >Play messages.
If there are new and old messages, press qCID or pDIR
to select >Play new msgs or >Play old msgs, then press
MENU/SELECT.
If there are only new or only old messages, they will play
automatically.
The system announces the number of messages, then begins
playback. The message sequence is shown on the handset
screen. If there are no recorded messages, the handset
screen shows No message and you hear, “You have no message.”
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat or
delete the message.
When messages are playing on the telephone base:
Press q/VOL/p to adjust the message playback volume.
Press /S�IP to skip to the next message.
Press /REPEAT to repeat the message. Press twice to hear the
previous message.
Press X/DELETE to delete the message.
Press /PLAY/STOP to stop the playback.
>Play new msgs
Play old msgs
>Play messages
Answering sys
p
q
Charlie Johnson
4-Repeat 6-Skip
MSG#
1/3
10:01
AM
ANS ON
3 New messages
10/15
10:01
AM
ANS ON
Answering system
54
Message playback
When messages are playing on the handset:
Press PHONE/FLASH to stop playback. The screen shows Call back?, then
press MENU/SELECT, PHONE/FLASH, or /SPEA�ERSPEA�ER to call back the
caller if the caller’s number is available. If the dialing format used is not
correct, then use the option below to choose the correct dialing format
before calling back the caller.
Press MENU/SELECT to pause playback and show the caller ID information
if available. From here, you can press OFF/CANCEL to resume playback,
press # (pound key) to show different dialing options (page 42), or press
PHONE/FLASH or /SPEA�ERSPEA�ER to call back the caller. If you do not call
back within 10 seconds, message playback resumes automatically.
Press qCID/VOLUME or pDIR/VOLUME to adjust the message playback volume.
Press EQ to adjust the message playback audio quality.
Press 6 to skip to the next message.
Press 4 to repeat the message. Press twice to hear the previous message.
Press MUTE/DELETE to delete the message.
Press 5 to stop the playback.
Press /SPEA�ERSPEA�ER to switch between speakerphone mode and handset mode.
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1. When the telephone is idle, press X/DELETE. The system
announces, “To delete all old messages, press
DELETE again.
2. Press X/DELETE again. The system announces, All old
messages deleted.
To delete all old messages on the handset:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old, then press
MENU/SELECT. The screen shows Delete all old messages?
4. Press MENU/SELECT again to confirm. The screen displays Deleting... then
All old msgs deleted! There is a confirmation tone.
Announcement
>Delete all old
p
q
Delete all
old messages?
Deleting...
Answering system
55
Recording and playing memos
Memos are messages you record at a handset. You can play back and delete
them like incoming messages. You can record a memo as a reminder to
yourself, or leave a message for others who use the answering system.
Record a memo
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Record memo, then press
MENU/SELECT. The system announces, “Record after the
tone. Press 5 when you are done. You can record a memo
for up to four minutes.
4. Speak facing the handset to record a memo.
5. Press 5 to stop recording. The system announces,
“Recorded.The system does not save memos shorter than
two seconds.
Play back a memo
Play memos the same way as messages. See Message playback on page 53.
5-Stop
Record memo...
Play messages
>Answering sys
p
q
>Record memo
p
q
Delete all old
Answering system
56
Base message counter displays
The base message counter shows the total number of answering system
messages. See the table below for other message counter displays.
Message counter displays
0
No messages.
0 (flashing)
You need to set the clock (page 12).
1-99
Total number of old messages and memos, or message
number currently playing during old message playback.
1-99 (flashing)
Total number of messages and memos. The number
flashes when there are new or missed messages.
After a power failure, the number in the message counter
flashes to indicate that you need to set the clock.
1-99 & F (alternating)
Memory is full. You must delete some messages before
recording new messages.
- -
The system is answering a call, or someone is trying to
reach it remotely.
The system is in program mode.
0-6
Shows for two seconds while adjusting the telephone
base ringer volume.
1-8
Shows for two seconds while adjusting the telephone
base speaker volume.
Answering system
57
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two-digit remote access code (19 is
the default code. See page 48 to change it).
The system automatically announces the number of new or old
messages (if any), and then begins to play them.
3. You can also enter the following remote commands:
Remote commands
1
Press to listen to all messages.
2
Press to listen to new messages only.
3
Press to delete the current message (during playback).
33
Press twice to delete all old messages.
4
Press to repeat the current message (during playback).
44
Press twice to listen to the previous message.
5
Press to stop any operation (including recording).
*5
Press to listen to a list of remote commands.
6
Press to skip to the next message (during playback).
*7
Press to record a new announcement.
8
Press to end remote access (the call will be terminated).
0
Press to turn the answering system on or off.
4. Hang up, or press 8 to end the calls.
Answering system
58
Remote access
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
NOTES:
If you do not enter a valid remote access code, the system answers the call automatically.
If you pause for more than four seconds during remote access, you hear a help menu listing all
features and commands. If there is no command for another 20 seconds, the call
ends automatically.
If the memory is full, the answering system answers after 10 rings and announces, “Memory is
full. Enter the remote access code. Enter your remote access code to access the messages and
announcements.
64


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