Troubleshooting
Appendix
Out of range OR No pwr at base appears on my cordless handset.
Ensure you plug the telephone base in properly and the power
is on.
Place the cordless handset in the telephone base for one
minute to allow the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You
might have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for
15 seconds then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and
the charge light is not on, refer to The charge light is off or
blinking (page 17) in this Troubleshooting guide.
Charge the battery in the cordless handset for at least 10 hours.
For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to
charge the handset before it shows Low battery. Refer to the table
on page 6 for details.
You might need to purchase a new battery. Refer to Battery
installation and charging in this user’s manual on pages 6-7.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and
plug in a different telephone. If you still hear other calls, call
your telephone service provider.
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