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Page 8
Most items can be safely washed in an ASKO washing
machine. We recommend that you follow the care label
instructions as closely as possible for the best cleaning
results. Should problems occur, below are some
possible causes and suggested solutions.
You may need to add slightly more detergent if clothes are heavily
soiled, have oily stains, or if your water is very hard.
Select a hotter temperature setting for each type of load.
Be sure to add a prewash and/or presoak for heavily soiled or oily
items.
Once wet, the clothes must have room to tumble freely, especially
synthetics and permanent press.
Be sure you use a laundry detergent, not a “soap.” Soap reacts with
the minerals in hard water to form a soap curd, which can be
deposited on clothes.
ProblemProblem Possible CausePossible Cause Suggested SolutionSuggested Solution
Graying
Not enough detergent
Water not hot enough
Improperly prewashed or
presoaked
Washer overload
Soap used in hard water
areas
Separate clothes that shed lint (chenille and terrycloth) from clothes
that attract lint (synthetics, corduroy, velveteen).
Non-phosphate detergents can combine with minerals in hard water
and form a residue which can appear to be lint. Use a low phosphate
detergent. If possible, install a water softener.
Read labels. Most softeners should only be used in the final rinse.
Add softener to the softener compartment. If added to the wash
cycle, softeners can have a reaction with detergents, producing a
white residue.
Pilling, which can look like lint, is produced by normal wear on cotton/
polyester blend fabrics. To reduce pilling, wash these fabrics inside
out. For the best results, wash in the delicate cycle.
Lint or residue
left on clothes
Improper sorting of clothes
Non-phosphate detergent
Fabric softener used
improperly
Pilling
Add slightly more detergent.
Use the hottest recommended temperature for each type of load.
If possible, install a water filter. A small amount of Calgon or other
type of water conditioner added once a week is advisable in hard
water areas.
Yellowing Not enough detergent
Water not hot enough
Iron or manganese in
water
Follow garment care label instructions carefully. Some fabrics will
shrink no matter how they are washed. Some may be machine
washed but not machine dried.
Shrinkage Improper washing or
drying
Knits tend to shrink more than woven fabrics. If a knit has been heat-
shaped, wash in cool or warm water. Dry with the low setting.
This can occur when special stabilizing finishes are reduced from
wear or repeated washings. Garment may sometimes be reshaped
by pressing after washing and drying.
Shrinkage can occur if the knit fabric was not stretched properly by
the manufacturer. Press back into shape each time garment is
washed and dried.
Knit shrinkage
Overheating
Delayed or gradual
shrinkage
Poor construction
Dark clothes, especially cottons, can bleed excess dyes into wash
water. White or light-colored clothes can absorb the dye and discolor.
Separate light items from dark items.
Always empty all pockets before washing.
Cool or cold water is best for retaining dark or bright colors.
Fading and
discoloring
Improper sorting
Crayons or pens in pockets
Water too hot
Protein stains, such as milk, egg, blood and soy formula should be
removed in cold water. Oily stains should be washed in the hottest
water recommended for each fabric type.
The longer a stain remains on a fabric, the harder it is to remove.
Treat stains promptly. Do not set stains by machine drying or ironing
fabrics until stains are completely removed.
Stains Incorrect water
temperature
Old stains
COMMON LACOMMON LAUNDRUNDRY PRY PROBLEMSOBLEMS
NOTE: ASKO has no control over what is put in our
appliances once installed in a customer’s home. You
are solely responsible for what you wash in your
ASKO washing machine.
8


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