Manual Asko w 620 (page 2 of 36) (English)

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Page 1

ENGLISH

WASHER

USE AND CARE GUIDE

ASKO

IMPORTANT!

To get the best performance from

your

washer

, read all operating

instructions before using it for

the first time.

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE

CONTENTS

Important Safety Instructions 2

Child Safety Features 2

ASKO Washer Features 3

Preparing the Laundry 4

The Detergent Drawer 5

Detergents 5

Fabric softeners 6

Recommended Wash Temperatures 6

Care and Cleaning Instructions 7

Common Laundry Problems 8

Fault Codes– W600/W620 9

Error Messages – W640/W660 9

Troubleshooting 10

Customizing the Preset Programs – W640/W660 11

Installation Instructions 15

ASKO Product Warranty 17

Index 18

FRAN

ÇAIS

ESP

AÑOL

Page 2

To reduce the risk of fire, electric shock, or injury to

persons when using your appliance, follow basic

precautions, including the following:

♦ Read all instructions before using the appliance.

♦ Do not run appliance while you are out of the home.

♦ Do not allow children to play on or in the appliance.

Close supervision of children is necessary when

the appliance is used near children.

♦ Before the appliance is removed from service or

discarded, remove the door to the washing

compartment.

♦ Do not reach into the appliance if the drum is moving.

♦ Do not install or store this appliance where it will be

exposed to the weather.

♦ Do not tamper with controls.

♦ Do not repair or replace any part of the appliance or

attempt any servicing unless specifically

recommended in the user-repair instructions or in

published user-repair instructions that you

understand and have the skills to carry out.

♦ Do not add gasoline, dry-cleaning solvents, or other

flammable or explosive substances to the wash

water. These substances give off vapors that could

ignite or explode.

♦ Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been

used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not been

CHILD-SAFE DETERGENT DRAWERCHILD-SAFE DETERGENT DRAWER

ASKO washers have a child-safety catch on the detergent

drawer that can be engaged to prevent a child from

opening the drawer and possibly coming into contact

with the detergent or fabric softener. Refer to page 5 for

instructions on how to engage the child-safe catch.

CHILD-SAFE CHILD-SAFE TEMPERATEMPERATURE KNOBTURE KNOB

Models W600 and W620 have a child-safety catch that

can be engaged to prevent children from tampering

with the temperature knob. The catch is located below

the temperature knob behind the edge of the control

panel. To engage it, insert a flathead screwdriver in the

slot on the catch. Press upwards as you turn the catch

clockwise. When you release the catch is should

protrude slightly below the control panel.

Once the catch is engaged, you must hold it up as you

turn the temperature knob to the desired setting.

CHILD-SAFE STCHILD-SAFE STARARTT

You can program Models W640 and W660 not to start

unless the Start button is held down for three seconds.

This is to prevent children from inadvertently starting

WARNING!

This appliance must be properly grounded.

Improper connection of the equipment grounding

conductor can result in a risk of electric shock.

Check with a qualified electrician or serviceman

if you are in doubt as to whether the appliance is

properly grounded.

The plug must be plugged into an appliance outlet

that is properly installed and grounded in

accordance with all local codes and ordinances.

IMPORIMPORTTANT SAFETY INSTRANT SAFETY INSTRUCTIONSUCTIONS

CHILD SAFETY FEACHILD SAFETY FEATURESTURES

used for such a period, before using a washing

machine or combination washer-dryer, turn on all

water faucets and let the water flow from each for

several minutes. This will release any accumulated

hydrogen gas. As the gas is flammable, do not

smoke or use an open flame during this time.

MORE CHILD-SAFETY TIPSMORE CHILD-SAFETY TIPS

♦ Laundry detergents are corrosive, so always keep

them out of reach of children.

♦ Should a child swallow detergent, give plenty to drink

immediately, i.e., one or two glasses of milk or water.

Do not try to induce vomiting. Seek medical advice

immediately: 1-800-POISON1

♦ Always close the door and start the appliance as

soon as you put in the detergent.

♦ Always turn the power off to the machine when it is

not in use.

♦ Always keep small children away from the machine

when it is open. There may be some detergent

residue left inside the machine.

♦ If laundry detergent gets in someone’s eyes, rinse

them with plenty of water for at least 15 minutes.

♦ Do not allow children to use or play on or in the

appliance.

Do not wash or dry articles that have been

previously cleaned in, washed in, soaked in, or

spotted with gasoline, dry-cleaning solvents,

cooking oils, other flammable or explosive

substances because they give off vapors that

could ignite or explode.

WARNING!

NOTE: This manual does not cover every possible

condition and situation that may occur. Use

common sense and caution when installing,

operating, and maintaining any appliance.

the machine. Refer to page 14 for instructions on how

to program this safety feature.

Page 4

PREPPREPARING ARING THE LATHE LAUNDRUNDRYY

We believe ASKO washers clean better than any other

washer available on the market. With proper attention

to how you prepare your laundry items for washing, your

wardrobe and linens will look like new for years.

SORSORTING TING THE CLTHE CLOOTHESTHES

Sort clothes by fiber content, color, amount of soil, lint

shedding properties (e.g., cotton, chenille, and

terrycloth), lint attracting properties (e.g., permanent

press, corduroy, velveteen, flannel and synthetics) and

those requiring a delicate cycle (e.g., washable wool

and silk, nylon).

CARE LABEL INSTRCARE LABEL INSTRUCTIONSUCTIONS

Most clothes and other washable items have permanent

care labels. Read these labels carefully! Care label

instructions and warnings should be followed for the

best cleaning results.

If the care label says "Wash Separately," the fabric is

likely to lose color (excess dye) for the first few washings.

To minimize the possibility of the color transferring to

white or lighter colored items, wash new colored

garments with items of similar color or separately. Bright

reds and oranges on cottons are the dyes most likely to

transfer colors to the wash load. Fluorescent colors

should always be washed separately.

RECOMMENDED LRECOMMENDED LOOAD SIZESAD SIZES

To reduce wrinkling, you should determine the load size

based on the type(s) of fabrics being washed. The chart

below gives recommended load sizes for different fabrics.

Cotton and Linen FabricsCotton and Linen Fabrics

These items should be washed in full loads because

the tumble action of the tub along with the gentle rubbing

and lifting and falling movement of the clothes gives the

best cleaning result.

Permanent Press FabricsPermanent Press Fabrics

These items need more room to move freely during

washing for the most wrinkle-free results. Therefore, fill

GENERAL LAGENERAL LAUNDRUNDRY Y ADADVICEVICE

♦ Read and follow the care instructions on new

garments.

♦ Sort laundry by the care instructions and color of the

fabric.

♦ Do no wash colored fabrics with white and light-

colored fabrics.

♦ Wash fabrics that produce lint separately (such as

towels).

♦ Remove any sharp ornaments, pins or buckles to

prevent snags.

♦ Empty pockets and turn them inside out.

♦ Close zippers and hooks to prevent snagging.

♦ Tie sashes and strings to prevent tangling.

♦ Mend any small rips to prevent them from enlarging.

♦ Turn colored cotton garments, velvet and finer

knitwear inside out before washing.

♦ Turn delicate items, sweaters and T-shirts inside

out to prevent pilling and to protect the prints.

♦ Prewash severely soiled items.

♦ Wash colored fabrics separately the first time.

♦ Permanent press items should be washed in half-

loads.

♦ Thoroughly rinse down items, such as comforters

(Super rinse).

♦ Use fabric softener to eliminate static electricity in

synthetic garments and to soften cotton.

♦ Ironing lesser quality cotton items can reduce

shrinkage.

Load Size Fabrics

Full Cotton, linen

Half Perm press, synthetics, acrylics

Third Special finish cottons, machine

washable wool, silk, acetates

SPIN OPTIONSSPIN OPTIONS

ASKO washers have faster spin speeds than most other

washers, which decreases the time it takes to dry your

laundry by up to half. The spin speeds range from 600

rpm to 1600 rpm, depending on the model.

You can also turn the spin cycle off. Using this feature

with the Wool/Hand wash program is a perfect

substitute for hand washing.

the machine only half full for permanent press loads.

These items should have only a brief spin cycle and

they should be removed promptly from the washer and

put directly into the dryer or hung to dry.

Delicate FabricsDelicate Fabrics

More delicate fabrics, such as machine washable wool

and silk, should only be washed in one-third size loads

for the best results.

ADADVICE FOR PERSONS VICE FOR PERSONS WITHWITH

SENSITIVE SKINSENSITIVE SKIN

ASKO washers are ideal for people allergic to detergent.

Our Heavy, Normal and Light wash programs have five

rinse cycles and a Super Rinse option that adds two

more rinses. This ensures that all the detergent residue

is rinsed out of your laundry.

As an extra precaution, you should use mild detergents

and be careful not to use too much.

Page 7

ENGLISH

CLEANING THE PIN TRAPCLEANING THE PIN TRAP

Your washing machine has a pin trap designed to trap

pins, hairpins, coins and similar items. This trap should

be cleaned occasionally. To do this, follow the steps

below:

1. Make sure as much water as possible is drained

out of the tub then turn off the power to the machine.

2. Using the flat edge of the

liquid detergent partition

piece, a flathead screwdriver

or similar item, gently pry open

the drain pump cover, as

illustrated.

4. Pull the small black

drain hose loose from

its position on the door

cover and let the water

drain into the pan.

7. Replace the drain cover and return the drain hose to

its position on the door.

5. Unscrew the pin trap cover and lift it out.

3. There is always a small amount of water in the drain

pump area. Before you open the drain cover, place a

shallow container, such as a pie pan, on the floor

below the drain to catch the water.

REMOREMOVING VING AN OBJECT FRAN OBJECT FROMOM

BETWEEN BETWEEN THE DRTHE DRUM UM ANDAND

OUTER CONTOUTER CONTAINERAINER

Occasionally, a small item may fall between the drum

and the outer container. Such items should be removed

because they could corrode and cause rust stains on

the laundry. To remove the item, follow the instructions

below:

CARE CARE AND CLEANING INSTRAND CLEANING INSTRUCTIONSUCTIONS

CLEANING THE DETERGENTCLEANING THE DETERGENT

DRAWERDRAWER

CLEANING CLEANING THE CONTRTHE CONTROL POL PANELANEL

To clean the control panel, use only a warm, damp rag.

To prevent penetration of water into the door lock and

electrical components, never use a spray of any kind.

Also, never use abrasive cleaners or scouring pads on

the outer surfaces because they will scratch the finish

and they could remove the writing on the control panel.

Some paper towels may also scratch the finish.

1. Pull the drawer out as far

as it goes then lift it up and

pull it out completely, as

illustrated.

2. Clean the drawer with a

soft brush under warm

running water. Do not put

the drawer in a dishwasher.

3. Replace the drawer by

tilting it into position.

6. You can now clean out any

grit or small objects. You

should also clean the

pump rotor at the back of

the pump housing.

2. Grip the paddle with your other

hand and pull it toward you.

1. Insert a flathead screwdriver

in the center hole in the

paddle and carefully push it

to the left.

4. Replace the paddle in its fixing hole with the F-mark

toward you. Check that the paddle clips are properly

located in the slots and slide the paddle toward the

back as far as it will go.

3. Lift up the paddle and remove the object.

REMOREMOVING HARD VING HARD WWAATERTER

STSTAINS FRAINS FROM OM THE DRTHE DRUMUM

If you live in an area with hard water, the washer drum

may become coated with a grey-white deposit. To

remove it, pour about an ounce of citric acid in the drum

and run a Normal wash program at 205° F.

Never spray clean the control panel. You could damage

the electrical components. Also, never use abrasive

cleaners, scouring pads or paper towels on the outer

surfaces because they will scratch the finish and they

could remove the writing on the control panel.

WARNING!

Page 8

Most items can be safely washed in an ASKO washing

machine. We recommend that you follow the care label

instructions as closely as possible for the best cleaning

results. Should problems occur, below are some

possible causes and suggested solutions.

You may need to add slightly more detergent if clothes are heavily

soiled, have oily stains, or if your water is very hard.

Select a hotter temperature setting for each type of load.

Be sure to add a prewash and/or presoak for heavily soiled or oily

items.

Once wet, the clothes must have room to tumble freely, especially

synthetics and permanent press.

Be sure you use a laundry detergent, not a “soap.” Soap reacts with

the minerals in hard water to form a soap curd, which can be

deposited on clothes.

ProblemProblem Possible CausePossible Cause Suggested SolutionSuggested Solution

Graying

Not enough detergent

Water not hot enough

Improperly prewashed or

presoaked

Washer overload

Soap used in hard water

areas

Separate clothes that shed lint (chenille and terrycloth) from clothes

that attract lint (synthetics, corduroy, velveteen).

Non-phosphate detergents can combine with minerals in hard water

and form a residue which can appear to be lint. Use a low phosphate

detergent. If possible, install a water softener.

Read labels. Most softeners should only be used in the final rinse.

Add softener to the softener compartment. If added to the wash

cycle, softeners can have a reaction with detergents, producing a

white residue.

Pilling, which can look like lint, is produced by normal wear on cotton/

polyester blend fabrics. To reduce pilling, wash these fabrics inside

out. For the best results, wash in the delicate cycle.

Lint or residue

left on clothes

Improper sorting of clothes

Non-phosphate detergent

Fabric softener used

improperly

Pilling

Add slightly more detergent.

Use the hottest recommended temperature for each type of load.

If possible, install a water filter. A small amount of Calgon or other

type of water conditioner added once a week is advisable in hard

water areas.

Yellowing Not enough detergent

Water not hot enough

Iron or manganese in

water

Follow garment care label instructions carefully. Some fabrics will

shrink no matter how they are washed. Some may be machine

washed but not machine dried.

Shrinkage Improper washing or

drying

Knits tend to shrink more than woven fabrics. If a knit has been heat-

shaped, wash in cool or warm water. Dry with the low setting.

This can occur when special stabilizing finishes are reduced from

wear or repeated washings. Garment may sometimes be reshaped

by pressing after washing and drying.

Shrinkage can occur if the knit fabric was not stretched properly by

the manufacturer. Press back into shape each time garment is

washed and dried.

Knit shrinkage

Overheating

Delayed or gradual

shrinkage

Poor construction

Dark clothes, especially cottons, can bleed excess dyes into wash

water. White or light-colored clothes can absorb the dye and discolor.

Separate light items from dark items.

Always empty all pockets before washing.

Cool or cold water is best for retaining dark or bright colors.

Fading and

discoloring

Improper sorting

Crayons or pens in pockets

Water too hot

Protein stains, such as milk, egg, blood and soy formula should be

removed in cold water. Oily stains should be washed in the hottest

water recommended for each fabric type.

The longer a stain remains on a fabric, the harder it is to remove.

Treat stains promptly. Do not set stains by machine drying or ironing

fabrics until stains are completely removed.

Stains Incorrect water

temperature

Old stains

COMMON LACOMMON LAUNDRUNDRY PRY PROBLEMSOBLEMS

NOTE: ASKO has no control over what is put in our

appliances once installed in a customer’s home. You

are solely responsible for what you wash in your

ASKO washing machine.

Page 9

ENGLISH

COMMON LACOMMON LAUNDRUNDRY PRY PROBLEMSOBLEMS (CONTINUED) (CONTINUED)

ProblemProblem Possible CausePossible Cause Suggested SolutionSuggested Solution

Empty all pockets and turn inside out before laundering.

Fasten all hooks, snaps, and zippers before laundering to avoid snags.

Remove sharp buckles. Turn knits inside out.

Before washing, rinse harsh chemicals (such as battery acid, hair

care chemicals, cleaning solutions, etc.) from towels and other articles

to avoid holes in fabrics. Do not allow these unrinsed items to contact

other fabrics.

Mend all garments before laundering to prevent enlarging of rips.

These items may fray at edges from normal wear, not the washer.

Wash only in half loads and don’t wash in the same load with heavy

items, such as towels or jeans.

Rips, snags,

excess wear

Sharp objects in pockets

Hooks, snaps, zippers,

buckles

Harsh chemicals

Existing rips and tears

Permanent press items

Permanent press items should be washed in half-loads to prevent

wrinkling. If possible, use a slower spin speed.

Use lower wash temperature settings.

Excessive

wrinkling

Machine too full

Water too hot

ERRERROR MESSAOR MESSAGES – GES – W640/W660W640/W660

Error messages will display in the LED window if faults

occur while a program is in progress. The table below

defines each possible error message.

ERRERROR MESSAOR MESSAGEGE SOLSOLUTIONUTION

When this symbol flashes at the lower right corner of the display it merely means

the glass door isn’t closed securely. Close the door and try again.

0000 If this message flashes at the top right of the LED window, the machine has failed

to spin. This could be because the load is out of balance. Turn the power off

then on again. Open the door and redistribute the washing. Run the Spin

program again.

Door lock fault Call a service technician.

Foaming Run the Rinse program again.

Try using less detergent and softener.

Use low-sudsing detergents. (See page 5.)

Overflow Call a service Technician

Pressure sensor Call a service technician.

Temperature stop Call a service technician.

Thermistor Call a service technician.

Wash motor Call a service technician.

Water inlet Make sure the water tap is open.

Water outlet Check the pin trap for possible blockage. Make sure the outlet hose isn’t kinked.

To remove the message, turn the power off or change

the program.

FFAAULULT CODES – T CODES – W600/W620W600/W620

The Program Control knobs on the W600/W620 have

two fault codes: C and S. If the knob stops on one of

these, the machine detected a problem.

C PositionC Position

This indicates a problem that can probably be taken

care of without calling a service technician. Here are

some possible problems:

♦ Power interruption.

♦ Water not draining out.

♦ Water not filling machine.

♦ The machine didn’t spin.

Refer to the “Troubleshooting” section on the next page

for possible causes and solutions. If none of these

work, call a service technician.

S PositionS Position

If the knob stops on S, this indicates a mechanical

problem and you will probably need to call a service

technician.

Page 10

TRTROUBLESHOOOUBLESHOOTINGTING

The door won’t open.The door won’t open.

♦ Make sure the power to the unit is on. If the power

is on and the indicator lamp is not lit, there is no

power supply. Check that the machine is properly

plugged into the electrical outlet. If it is, the fuses

may be blown. Call a service technician.

♦ Make sure all the water has drained out.

♦ If there is no water in the machine and the door

won’t open in the normal manner, you should be

able to open it manually, as follows:

1. Make sure the tub is as empty as possible and

the power is turned off.

2. Using the flat edge of the liquid detergent

partition piece, a flathead screw-driver or similar

item, gently pry open the

drain pump cover.

3. Using a T20 or flathead

screwdriver, unscrew

the red plastic looped

handle.

4. Pull the handle toward

you. The door should

open.

The machine doesn’t fill.The machine doesn’t fill.

♦ Make sure the tap to the water supply line is open.

♦ Turn off the water supply then disconnect the inlet

hose and check to see if the strainer in the inlet

connection is blocked.

The machine won’t start.The machine won’t start.

♦ Check that the glass door is closed securely.

♦ Make sure the power switch is turned on.

♦ If the power switch is on and the indicator lamp is not

lit, there is no power supply. Make sure the machine

is properly plugged into the electrical outlet.

♦ Check the house breaker switch/fuses.

The machine will not spin.The machine will not spin.

♦ Make sure the pin trap or outlet hose isn’t blocked.

Clean if necessary. (See page 7.)

♦ Make sure the No Spin option is turned off.

♦ If a load is out of balance, the washer will rotate a

few seconds to redistribute the load then attempt to

spin again. It will do this up to ten times at a high

spin speed (1000 rpm or higher). If it still isn’t

balanced, it will advance the timer with no spin.

Extreme vibration during spinExtreme vibration during spin

cycle.cycle.

♦ Make sure the packaging and shipping supports

were removed properly. (See page 14.)

♦ Check that the machine is level.

♦ Adjust machine feet and tighten locknuts. (See page 14.)

Oversudsing.Oversudsing.

♦ Too much detergent could cause suds to backup

through the detergent compartment and run down

the front of the washer onto the floor. The suds will

condensate into water and form a small puddle on the

floor. (See page 5 for detergent recommendations.)

Washer stops during cycle.Washer stops during cycle.

♦ It is normal for the machine to pause occasionally

during operation, especially between cycles and

during the delicate wash program.

♦ Make sure the No Spin option isn’t turned on.

♦ If the power switch is on and the indicator lamp is

not lit, there is no power supply. Make sure the

machine is properly plugged into the electrical outlet.

♦ Check the house breaker switch/fuses.

Foam in the final rinse water.Foam in the final rinse water.

♦ Make sure nothing is blocking the outlet hose.

♦ Check for kinks in the outlet hose.

♦ Make sure the pin trap isn’t blocked. (See page 7.)

♦ Make sure that no part of the hose (including any

joints) is less than 3/4” (15 mm) in diameter.

Water left in the machine afterWater left in the machine after

final spin.final spin.

♦ Make sure the No Spin option isn’t turned on.

♦ Make sure the pin trap isn’t clogged. (See page 7.)

♦ Make sure the outlet hose isn’t clogged.

♦ Check for kinks in the outlet hose.

♦ Make sure that no part of the outlet hose (including

any joints) is less than 3/4” (15 mm) in diameter.

Water leaks.Water leaks.

♦ All hoses should be inspected at least once a year.

If they show signs of cracking, they should be

replaced.

♦ Check to see if hose connections at faucets are

tight.

♦ Make sure the end of the outlet hose is securely

inserted into the drain receptacle.

♦ Make sure nothing is caught between the Smart Seal

and the tank, such as apron strings, small

handkerchiefs, socks, etc.

If you should experience a problem with your washer,

you should review the following list of frequently

encountered situations. It could save you the cost and

inconvenience of a service call.

Even though the product is under warranty, if the problem

is not caused by defective workmanship or materials,

you will be charged for a service call. Refer to page 17

to determine what is and is not covered under your

warranty. If you’re still not sure, contact the ASKO

Advisory Center before you call a service technician.

Page 13

ENGLISH

The Temperature MenuThe Temperature Menu

This menu lets you set the wash temperature. Only the

temperatures available for the wash program you

selected will display.

Menu Enter

Select

temperature

< - + >

140

1. Use the Arrow buttons to raise or lower the

temperature setting.

2. When the temperature you prefer displays, press

ENTER. The LED will display the new temperature

setting.

Press MENU to advance to the next menu.

The Program MenuThe Program Menu

The Program menu lets you set the wash program you

prefer. You would also use this menu to set the machine

for a rinse, spin, or drain program.

Menu Enter

Select

Program

Normal

< Next >

1. Use the Arrow buttons to move through the program

choices (Heavy, Normal, Light, etc.)

2. When your preference displays, press ENTER. The

LED will display the new program setting.

Press MENU to advance to the next menu.

The Spin Speed MenuThe Spin Speed Menu

This menu lets you set the spin speed. Only the spin

speeds available for the wash program you selected

will display.

Menu Enter

Select

spin speed

< - + >

rpm

1600

1. Use the Arrow buttons to raise or lower the spin

speed setting.

2. When the spin speed you prefer displays, press

ENTER. The LED will display the new spin speed.

Press MENU to advance to the next menu.

The following paragraphs explain how to navigate

through the menus and change the preset programs.

If you don’t want to make changes in all of the menus,

continue to press MENU until the one you do want to

change displays.

To restore a preset program to its original settings,

simply press the button for the preset program you want

to restore and hold it down while your press ENTER.

The program will revert to its original settings.

We recommend that you make two or three trial changes

to understand how easy it is to customize these

program.

Remember, the first step to customizing a preset

program is to press the button for the program you

want to customize.

1. Press the button for the preset program

you want to change. The program you

select will display in the lower left corner

of the LED window.

2. Press MENUMENU to display different

program and option settings.

3. Press the ArrowsArrows to move forward or

backward through the menu settings.

4. Press ENTERENTER to choose your selection.

CUSTCUSTOMIZING OMIZING THE PRTHE PROGRAM BOGRAM BUTTUTTONS (P1–P4)ONS (P1–P4)

Below are the basic instructions for changing a preset wash program. The following paragraphs explain the menus

and how to navigate them.

Start/Stop

Menu Enter

P3 P4

NNAAVIGAVIGATING TING THE MENUSTHE MENUS

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