Manual Ascom Voice Mail System ACCS (page 20 of 32) (English, German)

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Callers familiar with the system do not have to

wait for the end of the greeting; instead they can

leave their message immediately by pressing #

(default length 3 minutes).

Pressing 0 (usually; depends on the system

configuration) connects the caller with the

operator.

(The ACCS does not provide this information;

however, the mailbox owner can include it as

part of his greeting.)

Please follow the voice menus.

Name

If a name is recorded, it is automatically inserted

when a message is forwarded without comment.

When a mailbox is set up, the ACCS assigns a

standard greeting to it (see «Greeting»). If the

mailbox owner is prevented from doing so, the

system administrator can record the owner’s

name (e.g. «Paul Vivaldi»), thereby replacing the

number «NNN». A caller will then hear the

greeting consisting of two messages with

different voices: «You are through to the mailbox

of «Paul Vivaldi»». While this is better than a

number, it is not a proper substitute for a

personal greeting.

Please follow the voice menus.

Incoming-call protection

Each mailbox owner has the possibility of using

the voice menu to enable or disable the

incoming-call protection («Do Not Disturb»). If it

is activated, ACCS will not transfer any more calls

to that subscriber extension («Do not disturb»).

The caller will then hear a special recorded

message providing a selection of other transfer

options.

Listen Record,

modify

Delete Back

Name

Voice menus

On/Off

Do not

disturb

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Ascom Voice Mail System ACCS Manual

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