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Arris TM702 Manual

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Export Regulations
This product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration authorization. Any export or re-export by
the purchaser, directly or indirectly, in contravention of U.S. Export Administration Regulation is prohibited.
Copyright © 2005–2008 ARRIS. All rights reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be
accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document.
The information in this document is proprietary to ARRIS.
ARRIS, Touchstone, and the ARRIS logo are trademarks or registered trademarks of ARRIS. All other trademarks and registered trademarks are the property of their respective hold-
ers.
Protected under the following U.S. patent: 7,031,453. Other patents pending.
Release 7 Standard 1.3 October 2008
Touchstone TM702 Telephony Modem User’s Guide 2
Export Regulations
Safety Requirements
European Compliance
Getting Started
About Your New Telephony Modem
What’s in the Box?
What’s on the CD?
Items You Need
Getting Service
System Requirements
Recommended Hardware
Windows
MacOS
Linux/other Unix
About this Manual
Ethernet or USB?
Ethernet
USB
Both
What About Security?
Battery Installation and Replacement (TM702G Only)
TM702G 2-cell Battery Installation and Replacement
TM702G 4-cell Battery Installation and Replacement
Installing and Connecting Your Telephony Modem
Front Panel
Rear Panel
Mounting the Telephony Modem
Tools and Materials
Location
Instructions
Wall-mounting instructions
Desktop mounting instructions
Connecting the Telephony Modem
Making Ethernet Connections
Making USB Connections
Making Telephone Connections
Installing USB Drivers on Your PC
Requirements
Installation Instructions
Installing USB Drivers on Windows 2000
Installing USB Drivers on Windows XP
Installing USB Drivers on Windows Vista
Installing Touchstone USB Drivers on Vista in 32-bit Mode
Installing Touchstone USB Drivers on Vista in 64-bit Mode
Removing USB Drivers
Removing USB Drivers (all but 64-bit Vista)
Removing USB Drivers (64-bit Vista)
Configuring Your Ethernet Connection
Requirements
How to use this chapter
TCP/IP Configuration for Windows 2000
TCP/IP Configuration for Windows XP
TCP/IP Configuration for Windows Vista
Using the Telephony Modem
Setting up Your Computer to Use the Telephony Modem
Indicator Lights for the TM702A/B Models
Wiring Problems
Indicator Lights: Normal Operation
Indicator Lights: Startup Sequence
Cable Modem Start Up Sequence
Indicator Lights for the TM702G Models
Battery Mismatch
Wiring Problems
Indicator Lights: Normal Operation
Indicator Lights: Startup Sequence
Cable Modem Start Up Sequence
Using the Reset Button
Booting from Battery
Troubleshooting
Troubleshooting USB Problems
Instructions
Glossary
2 …


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