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78Troubleshooting
Essential Video Doorbell Wired
User Manual
4. Tap Edit next to Armed.
5. Tap Edit next to the rule.
6. Under Alert, make sure that the Push Notication check box is selected.
7. If you made changes, tap Save.
Check the Arlo app notication settings on an iOS device
Make sure that you allow the Arlo app to receive push notications. The Arlo app push
notications might be disabled on your iOS device.
1. Tap the Settings icon for your iOS device.
2. Tap Notications > Arlo.
3. Make sure that Allow Notication is selected.
Check the Arlo app notication settings on an Android device
Make sure that you allow the Arlo app to receive push notications. The Arlo app push
notications might be disabled on your Android device.
1. Tap the Settings icon for your Android device.
2. Tap Application Manager > Arlo.
3. Make sure that the Show Notications setting is selected.
If you said no to push notications at installation
When you install the Arlo app for the rst time, to receive alerts, you must select Allow when
asked if you want Arlo to send you push notications. For iOS apps, aer you respond to this
alert, it isn’t presented again unless the device is restored to factory settings or the app is
uninstalled for at least a day.
If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it, and
allow notications. If you don’t want to wait a day before you reinstall the app, you can use
the system clock on your device to simulate a day. Set the system clock forward a day or
more, turn your device o, and then turn the device back on. Aer you reinstall the app, return
the system clock to the correct setting.
78


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