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71Troubleshooting
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Reset the camera
Factory resetting your Arlo Go 2 Camera returns it to default settings and removes the camera
from your account. This means that you must follow the Arlo app setup process to use your
camera aer a factory reset.
Reset using the sync button
1. Bring the Arlo Go 2 Camera indoors.
We recommend that you bring your camera indoors before removing its housing to avoid
potentially exposing the inside of the camera to water intrusion.
2. Press the release button on the bottom next to the magnetic charging port to release the
camera from its housing.
With a click sound, the camera slides partially out of the housing.
3. Pull the camera until you see the sync button.
4. Press and hold the sync button on the camera for about 15 seconds, until the camera LED
begins blinking amber, then let go.
Note: Make sure to let go of the sync button when the camera LED begins blinking amber.
If you hold the sync button too long, then you must restart the factory reset process until
the camera LED blinks amber three times aer letting go of the sync button.
5. Insert the camera back into its camera housing until it clicks into place.
sync button
releasebutton
71


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