Manual Ariston PROfessional TECH-serie (page 57 of 68) (English, German, Dutch, French)

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GUARANTEE CONDITIONS

Preface: The following provisions cannot be used to reduce

or cancel the statutory claim against hidden defects (art.

1611 and subsequent modiﬁcation of the Civil code).

Given the technical nature of the product and in order

to guarantee the safety and protection of the consumer,

the electric water heater must be installed, prepared

for operation and regularly serviced by a qualiﬁed

professional in accordance with the instructions provided

in the installation manual and in full compliance with

industry standards. The appliance must be used in a

normal manner, in compliance with industry standards and

in accordance with current legislation and the instructions

supplied in the installation manual.

The product is developed and guaranteed for the

installation and use in domestic appliances.

For industrial use or non domestic ones, take contact

with the manufacturer to insure the guarantee and good

working of the product.

Given the technical nature of the product, repairs under

guarantee must be performed by an authorised technician.

The manufacturer shall not be held liable for repairs

performed and parts supplied by other professionals or

their authorised technicians.

Breakdowns due to the following conditions are not

covered by the guarantee:

Unusual environmental conditions:

➢ Positioning the appliance in a place which is subject to

ice or bad weather.

➢ Supplying the appliance with rainwater, well water or

water which contains an unusually aggressive content and

which does therefore not conform to national regulations

or current legislation.

The hardness of the running water must be greater than

12°f.

The use of a softener does not affect our guarantee, on

the condition that the softener is correctly calibrated,

monitored and subject to regular maintenance. In this

case, the residual hardness must be greater than 15°f.

➢ Water pressure greater than 4.5 bar.

➢ Various damages caused by knocks or falls during

handling after the appliance has been delivered.

➢ In particular, water damage which could have

been prevented if the water heater had been repaired

immediately. The guarantee only applies to the water

heater and its components, with the exception of all or part

of the electrical or hydraulic system of the appliance.

➢ Electricity supply with signiﬁcant amounts of excess

voltage.

A system which does not comply with regulations,

current national legislation and which is

unprofessional, in particular:

➢ The absence or incorrect installation of the safety

assembly.

➢ The installation of a safety assembly which does not

conform to current national legislation of the use of a worn-

out safety assembly inside a newly-installed water heater.

➢ Modiﬁcation of the safety assembly adjustment after

irregular plumbing work.

➢ The use of a tripod which has not been authorised

by the manufacturer, or which has not been installed

according to the instructions given in this manual.

➢ Unusual corrosion due to poor hydraulic connections

(direct iron-copper contact); a lack of insulating

attachments.

➢ Faulty electrical connection which does not conform to

national installation regulations, poor earthing, insufﬁcient

wire cross-section, non-adherence to supplied connection

diagrams, etc.

➢ Switching the appliance on without ﬁlling it up ﬁrst (dry

heating).

➢ Installation without retention tank as recommended in

paragraph 1.1.

➢ Appliance installed in a narrow room with inaccessible

electrical parts.

➢ The use of spare parts which have not been authorised

by the manufacturer.

Insufﬁcient maintenance: the water heater must undergo

annual maintenance:

➢ Unusual build-up on the heating elements and the

safety devices.

➢ A lack of maintenance in terms of the safety assembly,

with resulting excessive pressure.

➢ Bodywork subjected to external violence.

➢ Modiﬁcation of the original systems without the

manufacturer’s approval or using spare parts which have

not been speciﬁed by the manufacturer.

➢ A lack of maintenance in terms of the appliance itself,

especially regarding the replacement of the anode when

necessary.

➢ No replacement of the batteries in an appliance which

uses them, or replacement of rechargeable batteries with

batteries which do not conform to the demands listed in

this set of instructions.

The guarantee is limited to the replacement or repair of

appliances and components which we recognise as being

originally faulty. If necessary, the part or product should be

returned to one of our factories, only after an agreement is

made with our Technical Assistance Centres. All expenses

relating to labour, carriage, packaging and handling will

be paid for by the user. The replacement or repair of a

component inside an appliance may not, in

any event, give

rise to compensation.

Certificate n. TC-B.60719 valid from 21/11/2013 until

20/11/2016

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Ariston PROfessional TECH-serie Manual

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