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R a d i o 2 i
13.2 Factory reset
A factory reset resets all user settings to default values, so time/date, network configuration and presets
are lost. However, the radio’s current software version is maintained, as is registration with the Internet
radio portal. Internet radio favourites therefore remain unless you re-register your radio with another
account on the portal website.
To perform a factory reset, select Menu > System settings > Factory reset Proceed > Yes.
14. Troubleshooting and error messages
14.1 Error messages
Message
Description
Example
Failed to connect
Correct key entered,
but router rejects
request
MAC filtering enabled on
router
Format error
Cannot recognise file
format - independent
of network
Received .wma, but found
that the stream wasn’t
WMA when trying to
decode
Network error
Problem past router -
incorrect data being
received from
network
Data obtained from server
is unreadable.
Network not ready
Problem with
connection to router
Router switched off
Network timeout
Problem past router -
no response being
received from
network
Streaming IR station and
suddenly station becomes
unavailable
No UPnP media found
No UPnP servers
found
Service not available
(DAB)
No DAB reception
Unauthorised
Access not granted
by UPnP server
Allow access for Radio2i
in UPnP server settings
Update failed
Software upgrade
failed
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