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Was the unit restarted immediately after
shutdown?
Wait 3 minutes and then restart the unit.
Is the setting on the remote control correct?
Reset the function.
The indoor unit's
air outlet
produces a mist
Is the indoor temperature and humidity high?
Indoor air cools rapidly. Wait for the
indoor temperature and humidity to fall
and the mist to disappear.
The set
temperature
cannot be
adjusted
Is the unit operating in automatic mode? The temperature cannot be adjusted in
automatic mode. Change the operating
mode if you want to adjust the
temperature.
Does the desired temperature fall outside the
available temperature range?
The available temperature range is: 16
30°C.
The desired
level of
heating/cooling
cannot be
achieved
Is the voltage too low?
Wait for the voltage to return to normal.
Is the filter dirty?
Clean the filter.
Does the set temperature fall within the
available temperature range?
Adjust the temperature to within the
available range.
Are there any doors or windows open?
Close any doors and windows.
The unit is
emitting
unpleasant
smells
Is there an odour source (e.g. furniture,
cigarettes, etc.)?
Eliminate the odour source.
Clean the filter.
The air
conditioner
turns on
suddenly
Are there any sources of interference (e.g.
lightning, wireless devices, etc.)?
Disconnect the power supply and then
reconnect it. Turn the unit on again.
The outdoor unit
produces steam
Has heat mode been selected? Steam production when defrosting in heat
mode is a normal phenomenon.
Sound of
running water
Has the air conditioner recently been turned
on or off?
The noise is produced by the refrigerant
flowing inside the unit (normal
phenomenon).
Creaking/cracki
ng noises
Has the air conditioner recently been turned
on or off?
It is the sound of the friction caused by the
expansion and/or contraction of the panel
or other parts due to temperature changes.
39


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