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4.
Fault Check Solution
The indoor unit's
air outlet
produces a mist
Is the indoor temperature and humidity
high?
Indoor air cools rapidly. Wait for the
indoor temperature and humidity to fall
and the mist to disappear.
Is the unit operating in automatic mode? The temperature cannot be adjusted in
automatic mode. Change the operating
mode if you want to adjust the
temperature.
The set
temperature
cannot be
adjusted
Does the desired temperature fall outside
the available temperature range?
The available temperature range is: 16 –
30°C.
Is the voltage too low? Wait for the voltage to return to normal.
Is the filter dirty? Clean the filter.
Does the set temperature fall within the
available temperature range?
Adjust the temperature to within the
available range.
The desired level
of heating/cooling
cannot be
achieved
Are there any doors or windows open? Close any doors and windows.
The unit is
emitting
unpleasant smells
Is there an odour source (e.g. furniture,
cigarettes, etc.)?
Eliminate the odour source.
Clean the filter.
The air
conditioner turns
on suddenly
Are there any sources of interference (e.g.
lightning, wireless devices, etc.)?
Disconnect the power supply and then
reconnect it. Turn the unit on again.
The outdoor unit
produces steam
Has heat mode been selected? Steam production when defrosting in
heat mode is a normal phenomenon.
Sound of running
water
Has the air conditioner recently been
turned on or off?
The noise is produced by the refrigerant
flowing inside the unit (normal
phenomenon).
Creaking/cracking
noises
Has the air conditioner recently been
turned on or off?
It is the sound of the friction caused by
the expansion and/or contraction of the
panel or other parts due to temperature
changes.
11


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