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1. Check that the air inlet and outlet are free of obstructions.
2. Check that the circuit breaker, plug and socket are in good working order.
3. Check that the filters are clean.
4. Check that the outdoor unit's support bracket is not damaged or corroded. If it is, contact the
service centre.
5. Check that the piping is not damaged.
After-use checks
1. Disconnect the power supply.
2. Clean the indoor unit's panel and filters.
3. Check that the outdoor unit's support bracket is not damaged or corroded. If it is, contact the
service centre.
TROUBLESHOOTING
Possible faults and solutions
WARNING
Do not attempt to repair the unit yourself. Improper repair can cause electric shocks or fire.
Disconnect the unit from the power supply before contacting your local Technical Service Centre.
Carry out the following checks before contacting your Technical Service Centre:
Fault Check Solution
Is there noticeable interference (e.g. static
electricity, stable voltage)?
Pull out the plug. After about 3 minutes
reinsert the plug and restart the unit.
Is the remote control within the signal
reception range?
Are there any obstacles between the
remote control and the receiver?
The maximum signal reception distance
is 8 m. The remote control will not work
beyond this distance.
Remove the obstacles.
Is the remote control pointed at the
receiver?
Point the remote control at the receiver
on the indoor unit.
Is the remote control's sensitivity low? Are
icons blurred or missing?
Check the batteries. If the batteries are
very low, replace them.
Do icons fail to appear on the display
when you operate the remote control?
Check if the remote control is damaged.
If it is, replace it.
The indoor unit
does not receive
the signal from
remote control or
the remote
control does not
seem to be
working
Is there a fluorescent light in the room? Position the remote control next to the
indoor unit.
Turn off the fluorescent light and try
again.
Is the indoor unit's air inlet or outlet
blocked?
Remove the obstruction.
In heat mode, has the indoor temperature
reached the set temperature?
Once the set temperature has been
reached, the indoor unit will stop blowing
out air.
No air comes out
of the indoor unit
Has heat mode only recently been
selected?
To prevent blasts of cold air from being
blown out, there will be a delay of
several minutes before operation begins
(this is normal).
Is there a power cut? Wait for the power to be restored.
Has the plug come loose? Reinsert the plug.
Has the circuit breaker tripped or has the
fuse blown?
Have the circuit breaker or fuse replaced
by a qualified technician.
Is the wiring faulty? Have it replaced by a qualified
technician.
Was the unit restarted immediately after
shutdown?
Wait 3 minutes and then restart the unit.
The air
conditioner is not
working
Is the setting on the remote control
correct?
Reset the function.
Fault Check Solution
15


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