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Arctic Spas Totem Manual

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Core Warranty
Spa Shell ~ 7 years
Arctic Spas® warrants the Core Series shell to the customer against water loss due to structural failure for a period of 7
years.
Arctic Spas® extends this limited warranty solely to the original customer of any Arctic self-contained spa installed by an
approved Arctic Spas Dealer, for 3 years of delivery date or 4 years from manufacture ship date witch ever comes rst
to the original purchaser of the spa.
Equipment & Plumbing ~ 3 years parts and 1 year labor
Arctic Spas® warrants the Core Series electrical equipment components ~ specically the pump(s) *(please refer to
detailed pump warranty below), factory installed aquanova ozone system, heater (including the Tru-Guard™ Heater) and
control system against malfunctions due to defects in materials and workmanship for a period of 3 years to the original
purchaser from the original date of delivery. Includes parts necessary to repair. Labor is included for a period of 1 year.
Other Components ~ 3 years
Arctic Spas® warrants the Core Series fuses, lights, jet inserts, topside control overlays, cabinet material, lter baskets
and weir assemblies, diverter handles, in.touch 2 internet control and caps, air control handles and caps, plastic cover
clips, chrome trim and all other unmentioned components to be free of defects in workmanship and materials for a period
of 3 years to the original purchaser from the original date of delivery. Includes only parts necessary to repair, not labor.
Aqua Nova ~ 1 year
AquaNova limited warranty one (1) year on sanitizer, check valve assembly & UV-C.
Shell Surface ~ 3 years
Arctic Spas® warrants the Core Series interior surface to the customer against water loss due to material failure including
cracks, blisters, peeling and delaminating for a period of 3 years to the original purchaser from the original date of
delivery. Includes parts and labor necessary to repair.
Cover (4” - 2”) ~ 1 years
Arctic spas® warrants the standard Core Series cover against malfunctions due to defects in materials and workmanship
for one year to the original owner from the original date of delivery. Includes parts necessary to repair.
Upgraded Cover (5”-4”) ~ 3 years
Arctic Spas® warrants the upgraded VACSEAL™ cover against malfunctions due to defects in materials and workmanship
for three years to the original owner from the original date of delivery. Includes parts necessary to repair. (Normal wear
and tear is not included in this warranty, when used with a cover lifter seam damage will be considered normal wear and
tear.
Core Sound ~ 1 year
Arctic Spas® warrants the factory installed Core sound stereo system against malfunction due to defects in materials
and workmanship for one year to the original customer from original delivery date. Includes parts and onsite labor and
parts necessary to repair.
Everlast Floor ~ 3 years
Arctic Spas® warrants the Everlast Floor against structure cracking for a period of 3 years to the original customer from
the original date of delivery. Includes parts necessary to repair.
DETAILED PUMP WARRANTY
Pump(s) are warranted against material and component failure. The pump shaft seal is covered under warranty. Dam-
age resulting from a neglected leaking shaft seal is not covered under warranty. This includes but is not limited to bearing
seizure, end bell failure, start switch failure, impeller failure and capacitor failure. It is the responsibility of the customer
to report shaft seal failure before further damage can occur. Any pump component failure determined to be the result of
defective material will be replaced under warranty. Arctic Spas® reserves the right to replace pump components, rather
than the complete pump assembly. Vibration noise associated with normal pump operation is excluded under this war-
ranty.
PERFORMANCE
To obtain service in the event of a defect or malfunction covered by this Limited Warranty, notify your Arctic Spa dealer as
soon as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase, Arctic
Spas®’ agent or its designated service representative will correct the defect subject to the terms and conditions continued
in this Limited Warranty. Preapproved claims must be executed within 60 days of Pre-approval, All existing claims expire
upon expiration of warranty. *Please note that union connection leaks are considered to be user serviceable and are
expressly excluded from the Limited Warranty. Damage resulting from union connection leaks are expressly excluded
from the Limited.
Owners Manual - Core Series
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