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Probleemoplossing
Mijn telefoon doet niets meer of kan
niet worden ingeschakeld
1. Verwijder de batterij en opnieuw
installeren.
2. Laad uw apparaat op.
Mijn telefoon kan geen verbinding
maken met een netwerk of “Geen
service” wordt weergegeven
Probeer op een andere locatie verbinding
te maken. Informeer bij uw beheerder naar
uw netwerkdekking.
Ik kan geen uitgaande gesprekken
voeren
Controleer of uw telefoon is verbonden
met een netwerk en of het netwerk
overbelast of niet beschikbaar is.
Ik kan geen inkomende gesprekken
ontvangen
Controleer of uw telefoon is ingeschakeld
en is verbonden met een netwerk
(controleer of het netwerk overbelast of
niet beschikbaar is).
PIN-code van SIM-kaart geblokkeerd
Neem contact op met uw
netwerkbeheerder voor de PUK-code
(Personal Unblocking Key).
Een 4G-netwerk configureren:
Tik op Settings [Instellingen] op het
apparaat.
1. Kies Wireless & Networks [Draadloos
en netwerken] > More [Meer] > Mobile
networks [Mobiele netwerken].
2. Bij Mobile network settings
[Mobiele netwerkinstellingen] kiest u
uw beheerder bij Network operators
[Netwerkbeheerders].
3. Bij Mobile network settings [Mobiele
netwerkinstellingen] kiest u Access point
names [Toegangspunten].
4. Kies om nieuwe parameters
toe te voegen en voer de exacte
verbindingsparameters in die u heeft
gekregen van uw 4G-aanbieder.
96


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