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Mi teléfono está bloqueado o no lo puedo encender
Verifique los contactos de la batería, retire y vuelva a colocar la batería y luego encienda de
nuevo el teléfono. Compruebe el nivel de carga de la batería, recárguela durante al menos
20 minutos.
Mi teléfono no puede conectarse a la red o aparece un mensaje de "Sin servicio"
Pruebe a conectarse desde otro lugar. Compruebe la cobertura de red de su operador.
No consigo hacer llamadas
Asegúrese de que el teléfono esté conectado a una red y de que la red no esté sobrecargada
o indisponible.
No consigo recibir llamadas
Compruebe que su teléfono esté encendido y conectado a una red (verifique que la red no
esté sobrecargada o indisponible).
El PIN de mi tarjeta SIM está bloqueado
Póngase en contacto con su operador de telefonía para obtener el código PUK (Clave de
Desbloqueo Personal).
Para configurar una nueva red 3G:
Si el dispositivo no se conecta automáticamente a la red de su proveedor 3G, solicite a su
proveedor 3G los parámetros de conexión correctos.
En su dispositivo, pulse “Settings” [Ajustes].
Seleccione “Wireless & networks” [Conexiones inalámbricas] >... > “Mobile networks” [Redes
móviles]. Seleccione los parámetros de red. En “Network operators” [Operadores de red],
seleccione su operador. En “Access Point Names” [APN], seleccione el nombre correcto del
punto de acceso e introduzca los parámetros de conexión exactos suministrados por su
proveedor 3G.
Resolución de problemas
ARCHOS_45_Platinum_book.indd 64 02/08/2013 11:54:04
64


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