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Mi teléfono está bloqueado o no lo puedo encender
1. Retire la batería y vuelva a colocarlo en su lugar.
2. Cargue el dispositivo.
Mi teléfono no puede conectarse a la red o aparece un mensaje de “Sin
servicio”
Pruebe a conectarse desde otro lugar. Compruebe la cobertura de red de su
operador.
No consigo hacer llamadas
Asegúrese de que el teléfono esté conectado a una red y de que la red no esté
sobrecargada o indisponible.
No consigo recibir llamadas
Compruebe que su teléfono esté encendido y conectado a una red (verifique que
la red no esté sobrecargada o indisponible).
El PIN de mi tarjeta SIM está bloqueado
Póngase en contacto con su operador de telefonía para obtener el código PUK
(Clave de Desbloqueo Personal).
Para configurar una nueva red 4G:
En su dispositivo, pulse Ajustes.
1. Seleccione Conexiones inalámbricas y redes > Más... > Redes móviles.
2. En la conguración de red móvil, seleccione su operador en Operadores de red.
3. En la conguración de red móvil, seleccione Nombres de punto de acceso.
4. Seleccione para añadir nuevos parámetros e introducir los parámetros de
conexión exactos proporcionados por su proveedor 4G.
Resolución de problemas
ARCHOS 40 Helium book.indd 64 23/11/2015 17:38:07
64


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