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SECTION 5. GUARANTEE
5.1 - GUARANTEE
When you buy an Arada stove, you are not only buying a first class appliance, you are receiving a
commitment from us to look after you and your appliance.
If any part of the main body of the stove fails due to a manufacturing or material defect during the
guarantee period that applies in respect of the relevant stove (as set out below), Arada will, at its sole
discretion, repair or replace your stove, for no charge.
For the purposes of this guarantee, a material or manufacturing defect includes the splitting or cracking of
the main body (defined as the steel outer casing and items fixed immovably to the casing).
The following guarantee periods shall apply in respect of the following gas stoves:
Gas stove bodies come with a Lifetime* guarantee against defects. (*see terms & conditions)
All remaining components are covered by a One year guarantee.
The external paint finish carry a One year guarantee only.
This guarantee is subject to the Terms and Conditions set out below.
5.2 - TERMS & CONDITIONS
The following terms and conditions must be satisfied in order for your stove to be covered by the guarantee
set out above:
1. Your stove must have been purchased from an officially approved Arada dealer.
2. You must be the original purchaser of the stove in order to make a claim. This guarantee is not valid in
relation to any claims made by someone who did not originally purchase the stove from Arada or an
approved Arada dealer.
3. Any claim under this guarantee must be made through the approved Arada dealer where the stove was
purchased and accompanied by proof of purchase (e.g. a valid receipt).
Stoves not purchased from an approved Arada dealer will not be covered by this guarantee.
4. Your stove must be installed in the UK for this guarantee to be valid. Stoves installed outside of the UK
will not be covered by this guarantee.
5. Your stove must have been installed by a suitably qualified gas safe engineer and in accordance with the
manufacturer’s installation instructions. Stoves not installed by a suitably qualified person or not installed in
accordance with the manufacturer’s installation instructions will not be covered by this guarantee.
6. Any claims under this guarantee shall not be valid where the installation of the stove does not conform to
all required building regulations and other legislation in force at the time of purchase and where flue draw
readings have not been made to confirm a suitability of the flue. The manufacturer’s decision as to whether
this condition has been satisfied shall be final.
7. The guarantee does not cover damage caused to the stove through careless handling or misuse or
neglect of the appliance (misuse and neglect being not following the manufacturer’s instructions and user
guides in relation to the stoves).
Page 35 BK 710
ECOBURN PLUS GAS - USER INSTRUCTIONS
35


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