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DEFRA Stove Installation and User Guide
13 Guarantee
When you buy an Arada stove, you are not only buying a rst class
appliance, you are receiving a commitment from us to look after you and
your appliance.
13.1 Guarantee
If any part of the main body of the stove fails due to a manufacturing or
material defect during the guarantee period that applies in respect of the
relevant stove (as set out below), Arada will, at its sole discretion, repair
or replace your Arada stove, for no charge.
For the purposes of this guarantee, a material or manufacturing defect
includes the splitting or cracking of the main body (dened as the steel
outer casing and items xed immovably to the casing).
The following guarantee periods shall apply in respect of the following
Arada stoves:
Non-boiler Aarrow and Villager stoves come with a lifetime guarantee
Non-boiler Hamlet stoves come with a ten year guarantee
Stratford and Villager boiler stoves come with a ve year guarantee
Hamlet boiler stoves have a three year guarantee
Arada’s range of AX stoves have a one year guarantee
The external paint nish and thermostat (if factory tted) carry a
one-year guarantee only.
This guarantee is subject to the Terms and Conditions set out below.
13.2 Terms and Conditions
The following terms and conditions must be satised in order for your
stove to be covered by the guarantee set out above:
1. Your stove must have been purchased from an ocially approved
Arada dealer.
BK575 Rev02 25
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