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Aarrow Stove User Guide
11 Guarantee
When you buy an Arada stove, you are not only buying a rst class appliance,
you are receiving a commitment from us to look after you and your appliance.
11.1 Guarantee
If any part of the main body of the stove fails due to a manufacturing or material
defect during the guarantee period that applies in respect of the relevant stove
(as set out below), Arada will, at its sole discretion, repair or replace your Arada
stove, for no charge.
For the purposes of this guarantee, a material or manufacturing defect includes
the splitting or cracking of the main body (dened as the steel outer casing and
items xed immovably to the casing).
The following guarantee periods shall apply in respect of the following Arada
stoves:
Non-boiler Aarrow and Villager stoves come with a lifetime guarantee
Non-boiler Hamlet stoves come with a ten year guarantee
Stratford and Villager boiler stoves come with a ve year guarantee
Hamlet boiler stoves have a three year guarantee
Arada’s range of AX stoves have a one year guarantee
The external paint nish and thermostat (if factory tted) carry a one-year
guarantee only.
This guarantee is subject to the Terms and Conditions set out below.
11.2 Terms and Conditions
The following terms and conditions must be satised in order for your stove to
be covered by the guarantee set out above:
1. Your stove must have been purchased from an ocially approved Arada
dealer.
2. You must be the original purchaser of the stove in order to make a claim. This
guarantee is not valid in relation to any claims made by someone who did
not originally purchase the stove from Arada or an approved Arada dealer.
BK530 Rev13 21
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