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Personal Safety User Guide - January 2022
Secure your account and remove unknown devices
If there are devices connected to your Apple ID that you don’t recognize or haven’t
authorized to use your account, You can secure your account and remove them using
the steps below. Removing an unknown device helps ensure that it can no longer display
verification codes and that access to iCloud (and other Apple services on the device) is
blocked until you sign in again with two-factor authentication.
You may also want to take a screenshot of the devices for documentation before securing
your account.
Follow these steps to review your account information and protect your account:
1. If you want to change your password:
On your iPhone, iPad, or iPod touch: Go to Settings > [your name] > Password &
Security > Change Password. Choose a strong password (eight or more characters,
including upper and lowercase letters, and at least one number).
On your Mac: Choose Apple menu > System Preferences, then click Apple ID >
Password > Security > Change Password. Choose a strong password (eight or more
characters, including upper and lowercase letters, and at least one number).
If you want to remove the devices you don’t want connected to your account, go to
Settings > Apple ID. Scroll down to the list of devices, tap the device you want to
remove, then tap Remove from Account.
2. If you want to change the email address associated with your Apple ID for added safety,
open Safari and sign in to your account at https://appleid.apple.com. Select Account
and under your current Apple ID, select Change Apple ID, then enter the new email
address you would like to use.
3. If you want to remove the devices you don’t want connected to your account:
On your iPhone, iPad, or iPod touch: Go to Settings > [your name], scroll down to the
list of devices, tap the device you want to remove, then tap Remove from Account.
On your Mac: Choose Apple menu > System Preferences, click Apple ID , scroll
down to the list of devices, click the device you want to remove, then click Remove
from Account.
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